Young Academics Early Learning Centre - Narellan

My child started in the under 2s room recently. I was previously hesitant to enrol due to poor reviews/word of mouth. However, our experience has been nothing but positive. The room is well organised and there is a clear routine. The staff are friendly and professional often asking questions about my child and giving information requested freely. Plenty of photo communication through easy to use app.

This centre didn’t have enough programming and growth for children. Unfortunately it felt like a child minding service. There was not enough engagement and communication with parents. Sometimes I’d walk in and I have no idea who the teachers were and they didn’t even know who my son was and his been attending for a while. Not sure if some teachers left or were moved, but my son just wasn’t happy and it didn’t feel like a warm environment. Overall just not enough stimulation for my son and I felt nobody listened or helped me engage this with him. They made me feel like my son was the problem with an update rather than finding a solution or a care plan. Not impressed.

Have had my daughter enrolled here for almost two years and have had a very positive experience. The educators are always loving and attentive towards her and there are a lot of opportunities for the kids to learn and get involved in a heap of different activities.

Sadly this centre has gone downhill fast since the departure of the previous Centre Director. (She was fantastic!)The current staff are all either new, a casual or clueless. I am qualified in early childhood myself and previously worked in the sector for many years - so I know what the job requires.The staff at the centre now don’t seem to be engaging with the children at all- and all of the play is only child/child- no facilitator involvement or interaction.I have great doubts about them even running a school ready program. I would like to know more- but no one on close seems to be able to say anything.My greatest concern is the attitude towards Dads. A very poor attitude towards males has been demonstrated on numerous occasions and I have real concerns about how that attitude is influencing my children.Very very disappointed

My girls are so happy at YA Narellan. The teachers are kind and the activities fun, lots of mess and sensory play. The director is super approachable and keen to problem solve any issues that arise. My girls are excited to go and often don’t want to leave so that says a lot!I took a star away because the centre does still struggle with inclusivity for my daughter with disability … they want to improve it’s just taking some time. They are however always open to conversation about how to adjust things.

My eldest son has been attending this day care centre since November 2021 and we have had such a wonderful experience. There has neen many staff changeovers and that was a great cause for concern for me, however I feel that the communication provided in regards to the staff fluctuations and where the center is now, it has been navigated in the best way possible.

My daughter started attending young Academics at Narellan When she turned 9 months, I was extremely worried at the beginning, Letting go of your child into someone else's care is never easy especially at such a young age.But we found the most welcoming and very heart warming educators, they have so much care and love to share, my little one so happy to go there, and when we entering the room at the morning her big smile says everything.And just to give parents a peace of mind they always updating the journal with photos/ meals/ naps/ toileting. I think first of all, I have to thank the team for such a hard work and safe environment for my baby.

All the educators at Young Academics are very professional and go above and beyond. They are very accommodating to various needs and wants of parents.

l’ve never felt so ashamed and disappointed in a child care centreThey staff are not there to care for your child they are there to get paid and go home. When I go to drop my kids there is to much mass around we’re other kids playing and so dirty and teachers sand to next which she don’t care some kids eating there in dirty places. After when I go to pick up my kids my kids nappies not change and they so hungry and crying. I ask them did you give milk or any food for girls they say not yet. They not give any thing to eat my kids. After we come home My elder daughter was very sick she have sore throat and fever and she still running nose badly. Then I told my husband say we are not send my kids there. I call them they say you guys have to pay next 4 week

One of the worst places and teachers is careless.everywhere is mess and kids crying and teachers don’t care. They don’t know what they doing. 2 day when we bring us kids home my kids to much sick and still 3 week my kids poorly running nose. My kids just go only 2 day