United Petroleum Truganina (Pie Face)

This place, like many others in the area, tend to be some of the cheapest I see in Melbourne for fuel.Service is pretty good, there are also pies here.I would come back, depending on the price.

By far, one of the best petrol prices in the area and the coffee is not bad at all.It might get quite busy sometimes, so be prepared to wait.

Only if I could rate zero, I will. Very poor customer service. We went to get some pies. We saw the poster on the window with the offer saying mega combo offer one pie and one roll for $10. We ordered 2 pies and 2 rolls, our bill should be $20. She charged us individual price and when we asked for the offer she said it does not come up on my computer. We showed her that the offer is advertised on the window. Then we said fine just give us 2 pies to which we were told I have already heated up all 4. So after the discussion she agreed to give us the offer but she charged us for the sauce saying because I am giving you the offer I can not give the sauces for free. My husband argued that its written sauces free with any pie/roll. She said I can not give you the sauce for free. We just paid for the pies and left.Such a bad customer service. If you have the offer on display, honour that and don't try to charge people for things that are suppose to be free.She only agreed to give us the pies because she could not sell them to other customers as they were already warmed.Never going back again!

Below average customer service here. Console operator charged me wrong and instead of apology, raised his voice as if I was the one control over his other customer payments. If hes frustrated, then he should go home. I dont have control over other customer, UNITED falls behind in proper training to staff & for those misleading info abt cheapest fuel price here, FYI fuel price at APCO hoopers crossing is the cheapest almost always by far in western region !!!

This one has good prices, ample bays and a quick server at the checkout. Overall always a good experience. The only issue is there is no cell reception in the area and the roadworks make it difficult to follow the way out. If you know your way around it should be okay.I also enjoy the pies from pieface.

This place is usually pretty good but the tall Indian lady is very rude acted like she didn’t want to be there. Didn’t have any customer service skills

Today i had worst experience with Joshna she is very rude and aggressive. We just asked her for coffee machine is not working then she said you have to wait 20 minutes now tell me what is my answer after that i asked her why should i wait then she said you can go any other place because today i am already getting late for to home i don't have time for cleaning the machine This is bery ridiculous.

Love the customer service and mainly the Petrol price is always cheaper then any other pump in western suburbs of Melbourne. I live in Melton and always goes to fill my car tank from United Truganina as their price from Melton 35 cent cheaper.

Good fuel stop. Five or six bowsers. Well priced, consistently towards the lower end.Egress points are manageable.Inside shop usually clean, with your usual inflated in price items.Staff friendly.