Watches of Switzerland - Official Rolex Retailer

The team at Watches of Switzerland Melbourne (Ivy Chang in particular) have been amazing. I’ve been long time customer. I have never felt pushed to buy anything, and felt welcomed just to browse and chat.Recently they have helped me to get my grail watch. Very happy with service. Multi brand store so plenty of options to build up your collection like I have done.

Huge thank you to Ivy for helping me select and purchase my first mechanical watch. I’m very happy with my new watch and the level of professionalism and friendliness from Ivy and the team. Highly recommended!

I recently purchased a Tudor wrist watch from the Watch of Switzerland in Melbourne, and I had the pleasure of being served by Nita. The entire experience was exceptional, and I couldn't be happier with the service I received. Nita's knowledge and expertise in the field were evident as she guided me through the selection process, answering all my questions with patience and professionalism. The store itself had an impressive range of watches, and the staff created a welcoming and friendly atmosphere. I highly recommend the Watch of Switzerland to anyone in search of quality timepieces, and I am grateful to Nita for making my shopping experience truly memorable.

Entered the store with my family and was warmly welcomed by all staff members.I had the pleasure of getting assisted by Tyler who was very informative and patient with me. He had showed me multiple watches and allowed me to try them on and also provided his thoughts. It was a great experience especially with my family present.Highly recommend Tyler and WoS. I have now become a life long loyal customer :)

Excellent service, highly recommended. I’ve purchased a couple watches from here and had some timepieces serviced. The staff are professional, especially Zoe who has been amazing in helping me purchase my first Rolex.

Couldn't ask for a better experience.Sophie provided amazing service and communication. She is personable and makes you feel very comfortable during your visit.Just picked up my Tudor that I had an EOI in and will definitely be coming back to see Sophie for more watches.Thank you Watches of Switzerland Melbourne and Sophie.

Exceptional Service and Expertise from Elaine at Watches of Switzerland!⭐️⭐️⭐️⭐️⭐️Review: I recently had the pleasure of purchasing from Watches of Switzerland, and I cannot speak highly enough about my experience with Elaine, the sales representative who assisted me throughout the process.From the moment I walked into the store, Elaine's warm and welcoming demeanor made me feel instantly comfortable. She demonstrated an extensive knowledge of the brand and answered all my questions with great clarity and enthusiasm.Elaine's attention to detail was remarkable. She took the time to understand my preferences and needs, ensuring that I made an informed decision. Her passion for luxury timepieces was evident as she shared fascinating insights about the craftsmanship and features of my new watch, further enhancing my excitement for the purchase.Throughout the entire transaction, Elaine displayed a high level of professionalism and dedication. She guided me through the selection process, provided valuable recommendations, and made certain that I was satisfied with my choice. Her expertise, combined with her genuine care for customer satisfaction, truly set her apart.I am immensely pleased with my purchase and grateful to Elaine for her outstanding assistance. I highly recommend Elaine to anyone seeking a luxury timepiece, as her expertise, professionalism, and commitment to customer satisfaction are truly unmatched.Thank you, Elaine, for making my purchase a memorable and enjoyable experience. You have exceeded my expectations.

I recently had the pleasure of being assisted by Tonia at Watches of Switzerland, and I must say that my experience was nothing short of exceptional. Tonia took the time to understand my requirements and listened attentively as I described the preferences and style of my aunt.She answered all of my questions promptly and made sure I felt comfortable with my decision. Her warm and friendly demeanor made the entire experience enjoyable and stress-free.In the end, thanks to Tonia's assistance, I found the perfect watch for my aunt. Her attention to detail, expertise, and exceptional service made the entire experience memorable. I am grateful for Tonia's dedication and the time she invested in ensuring that I left the store satisfied.If you're looking for an extraordinary shopping experience and expert guidance at Watches of Switzerland, I highly recommend seeking out Tonia. Her passion for watches, knowledge, and outstanding customer service make her an invaluable asset to the store. I will undoubtedly return to Tonia for any future watch purchases, confident that I will receive the same level of exceptional service once again.Thank you, you truly made a lasting impression, and your dedication is greatly appreciated.

Visited the store on 17/06/23. And got assisted by a friendly staff called Rex. Fantastic service and explains everything in details. So happy with my first watch in my life and will definitely go there again.

Visited watches of Switzerland 09/06/23 with my family and got assisted by Ivy Chang. She’s very knowledgeable, accomodating and professional. She is more than happy to show me watches that I requested especially my next “want” watch. She also assisted my sister and wife on few options for datejust. We hoping to visit this place again with a purchase!