STIHL SHOP Napier

Good service as always, great products

Great place with friendly and helpful staffThank you

Good customer service and excellent machine maintenance.My poor mower was presented looking every bit as worn as it's 20+ year age, but was collected looking smart and works so much better!

Good service and well designed equipment"Have purchased Stihl equipment for many years ad never disappointed. Local store provide a matching service."

I visited the Stihl shop in Napier to view a mini hand held chainsaw,I was so impressed that my viewing went to purchasing.On trying it out at home ,trimming a hedge two 6m high palm trees I was so impressed that I went back and purchased a second one and gave it to my Son for Christmas.This is the best portable handtool I have had since battery drills happened.Thank you Stihl.

Chainsaw and farm machinery sorted! These guys are fantastic to deal with, Rick was prompt and a good to deal with. Well done Stihl Shop Napier, will definitely buy another Chainsaw of you guys again.

Can't thank the staff at Stihl Shop Napier enough. Went in to purchase a new car battery. Rick even drew blood for us! Just hope you didn't catch a cold getting wet in the rain, helping to put the new battery in. Would recommend these guys for great service.Also very impressed with the advice given about the auto electrician .

Visited Marty and his team at Stihl Shop Napier for my new Weber Summit Charcoal. Marty and his very knowledgeable team really looked after me with the Weber. Service was excellent as was the follow up a few weeks after purchase. I’ve since been back to get some additional items for the Weber, the items Marty didn’t have in stock he ordered and had them to me within a few days.Friendly and welcoming team always happy to help. I’ll keep coming back simply for the excellent service, great prices and fantastic range of Weber products.Thanks again Marty!

ME: Can you please order me a new handle for my weed eater ,its a FS36 .STILL SHOP:Thats a pretty old weed eater ( stating the obvious ) we might have one out the back but we are not going to have a look for one today ! ME:No worries just see if you can order a brand new one for me and i will come and collect when it shows up. STILL SHOP :Nope you will have to bring it in for us so we can fit it ! ( a handle ) ME:Its all good ill cope with a handle ( engineer for 25 years ) STILL SHOP:Well thats the only way its going to happen just bring us the weed eater so we can fit-(not even bothering to check if they can get one or had one ,but i suspect it was about being able to change me for for the fitting also.ME:I just wanted a new handel :( -found one on line in 5 mins $22 bucks )

Three visits each separate things. First time I was sent away like a naughty child for not having all the information. 2nd time I spent some time getting every bit of information and didn't need any of it. 3rd time served by the same lady as first time. I felt like I was a real inconvenience to her and sent away to get make and model of mower the broken bolt came out of. I went elsewhere and they looked and had one.