Nunawading Toyota

Absolutely wonderful experience buying a new car. Miles was fantastic from start to finish and made the experience as seamless as possible. If you’re after a new car, this is the place to go to. If you’re after the most professional and helpful salesman, Miles is the guy to speak to. Would be a return customer for sure.

Couldn't give lower than 1 star. Worst customer service ever seen.Was looking for demo car, and was told price is non-negotiable, no test drive, and never worry about selling the car to other person if I don't buy it.Good luck to people who is buying car from this place.

Met with Andrew and Nick - very friendly and straight to the point. Not pushy and listened to my needs. Allowed me to properly test drive a LC300 - which was fantastic in that there are not too many about. Very happy with this team.

The staff go above and beyond to help you without trying to push a sale!I highly recommend Alex who helped myself and my husband or Miles who helped my sister with her purchase. We both got the CHR in red, they will definitely remember us!They’re both come highly recommended and did everything they could to make getting our new cars out on the road a smooth and enjoyable experience.Wonderful experience. Will be back to update in a few years.

I really have to hand it to Dan the warranty clerk, fully understood my request (it wasn't easy) and was able to assist promptly.A credit to the team at Nunawading Toyota.

Poor service by Nick. Prices are higher than other nearby dealerships. Very unhelpful in price negotiation. Limited choices.

I am writing this review to express the professionalism and incredible outcome on the delivery of my new Toyota Landcruiser LC300.Charlie Liu and Ronjec Song from Nunawading Toyota has gone above and beyond to get the car before a certain date and made the whole process reassuring and easier than expected.From the moment I spoke to Charlie Liu I knew I was in good hands as not many dealers have the same communication skills and transparency as Charlie Liu.If anyone is considering a new Toyota i strongly recommend Charlie Liu and Ronjec song.Charlie Liu will be my first choice for any company or personal purchases in the future.Thank you again.

Only purchase cars they have stock and ready to deliver. The dealership is focused on taking customers ‘off market’. - Purchased a 300 Series Land Cruiser, at start of March 2022, was told should be 8-12 months, they wrote down ETA March 2023, been chasing updates for the car since Jan this year, made domestic driving plans for JUNE this year, have been told I would get a build and comms number once it’s in production, from February 2023 been sold they are delivering same model vehicles that ordered in Jan/Feb 2022, it’s been 4 months since, still being told they’re delivering Jan/Feb 2022, and also I’m the 6th on the dealership list.Communication is HORRIBLE. If I was told vehicle is delayed, would have cancelled and taken vehicle from other dealerships, as a local dealer have had cancellations.They are too focused in taking customers ‘off Market’. Will not offer alternative solutions, like a rental vehicle etc.STAY AWAY if car is not in stock ready to deliver

As always a great experience with Nunawading Toyota. Thank you.Jay has provided exemplary services over the years for our business as well as our clients.Jay has always delivered what he has promised and the entire process is very transparent with no pressure purchasing.Highly recommended to deal with Jay & Nunawading Toyota.Best wishes

Customer service really has gone out the door. Salesman… no smile, no hello, no help. Why is he even there if he seems so withdrawn. I had to ask for his name, tell him mine. No idea why he’s there if he can’t even sell me a car. Went to Mitsubishi down the road and they were very friendly and helpful and showed me some cars.