Change for Life

I wanted to give a negative rating, but that is not available. A group of greedy people harrassing service seekers.Reasons:1. Very high fees compared to other clinics. You can get the assessment done for $630 in 7 sessions, whereas you will be charged more than $2500 for 4-5 sessions. The same questions are asked in every session, which literally could be done in 1 session - loss of time and money for you, business for them! They will not give you the Medicare rebate back from the center because that will refund you more than 60%. They will do some drama and give you the invoice which when you submit at Centerlink will refund you only 30%.2. More than double time taken to hand over the report. It was told that the assessment report would be given in 3-4 weeks. When I called them after 5 weeks, I was told that they had been delayed for going to holidays; they were back logged and would send the report when the queue would end up!!! After another patient wait of 3 weeks I called again and I was told that I did not need to call again and again rather they would send me the report when ready! Next week I visited the clinic in person and I was told that the report would be sent on that day and was finally sent the next day!3. The most important thing of a report is the identity of the patient. My son's date of birth was incorrect in one of the reports and my name was incorrect in 2 of the reports. I had to call thrice to get a corrected copy.4. The report was full of repetition of same thing again and again with poor language and missed few important things including my son's aggressive behaviours (biting other kids, breaking objects, getting frustrated quickly etc.).5. There are few other reasons that I do not want to mention here because, I was unable to keep evidence of those.6. You can see a 5 Star review given by Aaron Verty who is working for the Clinic. This is purely conflict of interest. People has a lot of bad experiences in the clinic as mentioned in their reviews and Aaron the employee/owner of the clinic tried to increase the rating by giving a 5 Star by himself!!!!!!In essence, I experienced the service as a non-caring, unprofessional, greedy and business oriented service. It may change their life ($$$) but not the life of the autistic kids and their parents. May Allah forgive them and give a sense of care.

I personally can not speak highly enough about Change for Life and the work they do. What they have achieved with our daughter has been amazing, and the compassion and patience the therapists have shown has been more then we as parents could ever have asked for. The negative reviews that i have read here are mind boggling, and i can not fathom them. Either these reviews are from people that don't actually attend the clinic whose only intention is to bring the rating down or from parents with expectations that are not at all realistic. The job that these therapists are required to do is no doubt taxing and time consuming and i personally cannot thank the Change for Life staff enough for their efforts. I highly recommend their services.

I used to bring my son to Change for life for therapy but I found Dr Singh is not a good clinical psychologist. We have had a very bad experience and found the managers are uncooperative who only care about the money. I feel very sorry for all the staff working there. I found the receptionist Julia is very friendly and does a great job in a very professional manner and she is an asset to the company

worst experience ever, the therapist were good but the management was very rude. keep a close eye on your appointment invoices as they try to charge for sessions they haven't even done. the reports are always late and we have to literally chase the management for the reports but never got them on time. my son's government funding was delayed just because i didn't get their report on time, even after multiple calls they didn't responded.we had the worst experience with their psychologist, Maleni singh.would never recommend them, highly uncooperative and unprofessional.and don't trust the positive reviews, most of them are from the staff members and owners of change for life. writing fake positive reviews to support their own business.

The worst and most unprofessional bunch of people that you can ever find. Thanks to their staff my son had just one ST and OT session in the past 45 days. Their therapists are either sick or they are busy and change appointments without giving any prior notice to you. Even though they charge you for an hour the sessions are exactly for 45 minutes. I did a big mistake by bringing my son in from Language for Life on recommendation of my doctor. I wish Google gave an option to give negative or zero star because this place doesn't even deserve this ONE STAR.

Dr Malini is a leading expert in the treatment of autism, ADHD, and disabilities overall. She has the highest qualification attainable in the field of psychology. Dr Malini is a true humanitarian, who always has the interests of her clients at heart. These values are reflected in every member of the team of speech therapists, occupational therapists, dietitian, behaviour therapists and office staff- a service that is an asset to the community.

A fantastic multidisplinary practice filled with people who are genuinely caring, helpful and supportive. I would recommend this practice to anyone who needs this type of support. Each member of their team takes time and care in making sure your needs are met. And the receptionist are always so helpful and friendly.

My experience with Change for Life has been life changing for my family and I. My son Vance has been coming to Therapy since July 2018 and his progress has been amazing. It warms my heart that I can now start to communicate with my son and share precious moments with him - this comes from the wonderful work that Vance's therapist's put in and also with Dr Malini's guidance and encouragement. There is also an amazing team at Change for Life that have warm smiles and great energy, something I felt from my first visit. I just knew my son was in the right place.

Highly recommend Change For Life. The psychologist, dietitian, OT and speech pathologist are fantastic. Special mention to Giulia, the receptionist as she's very professional in her work ethics. A pleasure to deal with.

Terrible service! After 6 weeks of trying to get an assessment report and not having calls returned by the practice manager Aaron I lodged a credit card dispute and thankfully got my money back. Never got an apology from admin regarding the appalling treatment and time wasting we experienced. Receptionist is the rudest person I’ve come across. Speech pathologist was great with my son, but definitely see her through another provider!! Oh, and the speech assessment fee was $200 more than what I found out others charge too.