Odyssey Nails Northland

A terrible terrible experience. Asked for a manicure and SNS. Whenever I have had a manicure my hands have always been soaked in water to soften the cuticles. The girl doing my nails just placed cuticle lotion on them, shoved my skin back and hacked my skin when she was cutting. Every single finger was cut and some were bleeding. The girl was so rough and had no patience with me. I was telling her it was hurting and she just continued to hack the next finger.Days after my fingers are so sore and red and I'm scared of infection. I have taken a photo but it's really hard to show up close the damage that was down.I will never go back as there is no need to be treated this way when there is so much competition. The girl was rude, disrespectful and overall it was such a disappointing experience.

5 of 10 fingers bleeding. When I said I wasn't happy considering, the lady taking my payment said he often has this happen with his clients". In my opinion that is not my problem and he should stop doing nails and be trained correctly. They litteraly have 1 job.She still made me pay.Shame most of these are on the hand that holds my brand new engagement ring that I will be showing off for the next 2 weeks."

Its incredible how every one of these awful express salons manage to blame the customer every time something goes wrong. The lady who was using the drill to remove my SNS burnt me 4 times. Apparently it must be because of my thin nails". I get my nails done every 4 weeks

I had a really painful shellac manicure from here. It's two days later and I am heading elsewhere to have it taken off as it wasn't done correctly and is already peeling. The lady was on her phone a lot while I sat there. My nails burned while I put them under the light. And the colour I got was not what I chose. It was for a wedding and I needed a specific colour as I was a bridesmaid. It was rushed but it was so bad I couldn't wait for it to be over.

This is the worse nail place I have ever been. I never have much trouble with 'express' nail places, but my experience here was terrible. I was made to wait almost an hour - ten minutes sitting, a further ten having chosen my colour, then 20 minutes before my old colour was soaked off. After that I sat another 15 minutes with only a base coat on.During this time a woman with an appointment sat and waited almost 20 minutes before politely saying she would go, as they were clearly busy. The staff dismissed her with nothing but a wave - she looked so shocked.Neither myself nor the woman sitting next to me got what we asked for - she wasn't given acrylics and I did not get the colour I asked for (probably because the staff member forgot what I wanted in the hour between me choosing and her actually applying it). Both of us were told that we were wrong when we spoke up, with absolutely no apology.My nails were cut and filed roughly, so my cuticles are now sore and none of my nails are even or smooth. One of them is even chipped right out of the salon! My finger tips are also covered in polish (SNS). It looks absolutely awful.All of this gave me plenty of time to fully realise how filthy the place is. While I was sitting waiting, I saw one customer leave after getting a pedicure, and the next person sat right down in the same chair, with only a brief rinse of the tub. There was certainly no soap or disinfectant.Finally, I would have liked to give some feedback about my experience before I left. However the girl who took my payment was chatting loudly on her phone to her friend about their weekend exploits.If I could give 0/10 I would. I will never go back here again and would never recommend it to anyone.

Baffled by how blatantly atrocious the service was at this place. I was charged $25 for SNS removal and another $25 for them to cut, file and poke the living day lights out of my cuticles, without soaking my hands or using any scrubs- claiming all the while that’s how they do manicures. Yeah sure! Never going back or recommending this place to anyone as there are far better places going over and above with their service offerings post Covid.You’re better off spending your money elsewhere!

These reviews honestly do this place no justice. Me and my cousin went earlier today to get a full acrylic set and a pedicure and our experiences were fine. My cousin had to wait a little bit (as there are only 2-3 people working at a time) for her pedicure but the lady got to work on my acrylics straight away. She was a bit rushed and maybe a bit rough, but the service was very good nonetheless. She made sure i was satisfied with my shape and reassured me that she would double check before i left that i was happy. The man painted my nails very well with a topcoat that looks really good. For $45, it was 100% worth it and im happy with my service. My cousin was happy with her pedicure and the polish looked good. Would recommend if you dont mind a small wait time.

The staff initially were quite friendly and I was able to get in straight away. Usually getting my nails done is a pleasurable experience that I look forward to when I can afford it. I went to this place two days ago for the first time and I will never be going back. When the staff were using their tools around my cuticle area they were rough and not careful at all, I was in pain and started bleeding. In the end I was rushed out by a rude staff member, I paid and left. My nails look nice don't get me wrong, but I'm not so keen on the scrabbling around my cuticle area....

I got spa pedicure here and had old polish on my toes. The technician didn't bother to remove the old polish before commencing to cut my toenails. She cut my big toenail so short, it started bleeding. Of course it then hurt immensely when she began removing the old polish with acetone. I also asked for her not to massage my right foot as I have horrific plantar fasciitis. So rough and not precise at all. Don't waste your money here.

Can't relate to the bad reviews in the slightest. Been a customer at my regular nail place elsewhere for years, decided to drop into Odyssey Northland as its closer to home and they had availability so close to Christmas.Walked in and was seen within 10 minutes. The gorgeous lady took such good care of me. outlined everything wrong with my nails and corrected them. Such a fast worker exactly what all clients hope for.Best of all prices are fab.