Culture Kings Brisbane

Product and price was good ,service was poor at shoe section.Staff knowledge was not good about other items.We wanted to know a ring size of my grandson ,as we wanted to order some ring from website before and we couldn’t with out knowing a ring size .We been told we need to go to the jewellery shop for that .However we ended up going to see some jewellery in the shop,luckily as the shop assistant was excellent and helpful.He also been able to measure my grandson ring size.Fantastic service from him.

Purchased a pair of shoes online, very fast postage and very happy with the service, Then realised i had mistakenly ordered men's instead of ladies. This was dealt with very promptly and the refund was in my bank as quickly as expected when dealing with returning goods using Australia post. Very happy with the service and will not hesitate to purchase through you guys again. Thank you so much!

The staff here are really good. While looking at different rings, the staff member attending was very helpful and was dedicated to giving a good experience. Unfortunately they had run out of rings in my size but she still double checked for me. They had a really good selection in the store and have an impressive collection of caps at the entrance.

I went in to this store last Friday as my friend needed to buy some things for her sons. I was really impressed at how lovely the staff were. They were very helpful and patient and were genuinely kind. There’s a wall of caps, the stairs have an artwork projection (I think), there’s a machine where you can try your luck at winning a pair of shoes and there are three levels of stylish clothes, footwear, caps and jewellery. The furniture where you sit when trying on shoes is also really comfortable. It’s a very nice store, certainly one of the most interesting I have ever visited.

Huge range of street wear.. fantastic location

As a 31-year-old who has never stepped foot in a Culture Kings, my first visit, and defintely not my last, was a very pleasant one thanks to the sales associate that assisted me! I was very intimidated to step into the shop... but the tatted asian guy with neck tattoos was incredibly helpful during my visit and answered all my questions. He also made sure my hands were never too full as I went around the shop and had all my items ready for me at the counter when I was ready to leave. Would give more stars if I could!

The short brown haired girl that works there is beyond rude. From the look up and down when my partner and I walked in. To the eye roll when we decided not to buy an item we called and put on hold. Very unhappy with customer service - won't be returning

I have been to this shop so many times and bought shirts and jackets, but today was a horrible experience. Upon entering the shop, this blonde lady staff at the counter asked me to leave my bag by the window while I go inside and do my shopping. I told her I can’t leave my bag there as I brought my work laptop with me as I work in IT/Telecom. She insisted that i leave my bag in the counter as she’s staying there. I felt offended by the act of this particular staff as she was thinking that I will steal from the shop. It’s the first time ever that I experienced this, no shops has asked me to do this ever. As my desired jacket is not available in the shop, as confirmed by the other male staff at the counter when he checked in the system, I left. I did not have time to argue with that rude blonde lady staff as I was in a hurry to go home. I hope the management will do something about this, maybe give this lady the proper training for providing good customer service! Other staff I have dealt with in the past were friendly and approachable. Mark-IT/Telecom