Charnwood Cottages

I travelled in a group to the Yarra Valley and we stayed at Charnwood Cottages. The location was stunning and the cottages themselves were nice (although not particularly clean which was disappointing for the price paid).However, the owner is absolutely appalling. In the lead up to the booking, she was borderline harassing us with constant calls and texts, requesting every single guest’s contact details. Then came the hidden fees - she charged us $35 for lighting a candle placed in the (“luxury”) cottage, alleging it was a “mini bar item”. One morning, one of the guests got out of bed and a curtain attached to the ceiling of the four poster bed detached (we could see that it had been badly plastered to the ceiling with many previous plastering attempts clearly evident on the ceiling). For this the guest was charged $132. Then, after we had left, we discovered a charge for over $100 on our card, which she had not told us about nor sought permission to charge. When we queried this, she said it was for “cleaning” (alleging that the property was not left in a good condition, which is patently untrue). She refused to give any further details or evidence for this claim, and refused to reverse the charge. We then left a review detailing this on Booking.com, and she removed it (which is illegal).Basically - book at your own peril. The host will absolutely take you for a ride and has the worst customer service I’ve ever come across.

Never want to come back again. Not relax and not valuelable at all with one night for $700. The really hate feeling is you will receive the unacceptable massage from owner many time feel like there are the camera watching you. Got very bad experience. The house was too old , all the furniture were too old to used, sofa, chair, dinner table all can make noice when you used it. The stairs is not safe for young kids to used. And lots of house rule to follow like all the plate and bowl have to been put in dishwasher even it have been clean on the table. Put it on the table is not allowed.

4 Ladies had a 2 night stay including breakfast at Charnwood Cottages (Jessica's Cottage) a 120+ year old original residence set in the leafy area of Warburton. Everything we expected and had a wonderful experience in this beautifully maintained cottage. Could not have asked more of the Manager/Owner, Belinda who made sure our stay was memorable. Only too helpful with any questions and made herself available for us to meet her. Would recommend to anyone wanting an escape to take this up. Thank you Belinda. 4 Crafty Ladies.

Such a beautiful part of victoria, wild life and a resident wombat.Well looked after gardens, with the river next to the cottages.It was so welcoming with air-conditioning left on for us.Breakfast was good quality, the cottages have been very tastefullyDone and clean.Would have liked to stay longer.n

I just wanted to say how absolutely beautiful these little cottages are! I stayed here for the weekend & they were so sweet! The little personalised notes around the room were a great little touch. The location was beautiful. The stay was everything I wanted. Thank you ☺️

Absolutely amazing accommodation! Stayed in 'Jessica's' cottage with a group of 6 and we all couldn't have been happier. It's one of those places where you open the front door when you check in and say wow how amazing is this". Jessica's cottage is 120years old and it had this nice rustic feel to it

Walking distance to main street, the cottage was clean and well set up and a delicious breakfast available in the fridge . Beds are comfortable, and the view from the balcony was good .

The location is brilliant. High up over the river, views of the mountain, a short walk to the suspension bridge and then into the town. Secluded enough to be private and central enough to be convenient. The cottage was well appointed and had nice character - a very welcoming vibe for our group. The host was warm and friendly, and was ready to help. A great place to celebrate a milestone birthday.

Delightful location, great view, responsive host. A great space to get away for a break. Thank you Belinda for sharing your amazing cottages. Cheers Michael

Really good place. Access to local resturant is very easy. Most importantly i would say you can enjoy a million dollar from you cottage.