Best Western Mill Park Motel & Conference Centre

This place at first was nice enough for the price until the next day. No phone cool nothing but photos of a pile of dirty clothes in the corner of the bathroom, which they no permission from me, they did not call me to ask for the mission. They more or less come through took photos of things didn’t even clean the room. This is the worst experience I’ve ever had. They have completely violated trespassing laws as you must ask permission from the guest who are paying to stay in that room before you enterThis is by far the worst experience when I got back to the motel had three cleaners, and one this receptionist guy, swearing, and yelling

Great sized rooms and very clean and fresh. Bed was a bit uncomfortable. I had a room closer to the main road so it was a bit noisy. Ask for rooms always from the road if you are a light sleeper. Check in and out was easy. Free wi-fi and lots of eateries and a car wash near by.

Friendliness of staff at checking in was amazing. Our room 28 was perfect. Very clean and comfortable. The beds were great, towels were soft. We couldn't of asked for a better place to stay. Close to a few eateries. Will definitely stay again. Thankyou

Nice and quiet,however if you have a car lock it .,also some of the guests definitely didn't look like tourists.

The room it is okay, just very dusty and it seems the windows are never open for fresh air.Good hot water in the shower and it is spacious but it has mould in the corners.I tried to used some plates under the sink and some of them weren’t properly clean and it was dirty.For a night or two it okay!Unfortunately, the senior person at the reception doesn’t like to answer questions and he raise his voice to make a statement plus his breath it is nasty smell of cigarettes! And they do work around the motel till pass 6:30 on a Friday night, Not really nice at all.

6 night stay.The location suited our needs. On arrival, we found our room to be clean and tidy and the bed comfortable with our basic requirements filled.The motel, in general, is a little run down after the Covid 19 closures and certainly needs general maintenance to spruce it up.One thing to know is that if anything isn't working and it is bought to the attention of management if it can be fixed it is promptly fixed.I found the lighting to be a bit poor as I like bright white lighting due the sight issues. but this is a personal issue.Room servicing at first was a bit hit and miss as servicing was done in the afternoons. Sometimes this meant we had to vacate the room while it was being done or make the bed up ourselves and request fresh towels and supplies. If you asked, you are always given what you requested.Management is working to improve the rooms by removing the old spa baths located in the bathrooms rooms, ours included. This is a major job and will be done as soon as they can do it.We loved the outdoor sitting area off our room. A little private shaded space on a hot afternoon with a table and chairs. A great place for a quiet drink.In all, not great but not bad for the price.Management appear to be doing their best under difficult times.We would recommend this motel to those that understand what is involved in keeping a motel in good condition and getting it back to that way in todays circumstances.I hope this review is useful to you .

I do reviews all the time not just the negativesI learnt a lesson during my 20 years of hospitality, Theres a difference between working on your business and working at your business.That concludes the kinda of service I received.A very dry welcome and as if they are saying we dont care if you come back as long as you pay us now, kinda serious.When walked in, first impression the floor was wet and had alot of long hairs curling up on the floor.The spa which what we paid extra for, we didnt even use itThats how disgusting it was.Sorry for using a harsh language here but im only describing my experience, nothing personal.The water taps were leaking, i filled up the spa and turned on the pump and it pumped a load of dirt and long hairs into the water and it was a turn offFirst day no one cleaned the room and there was no do not disturb signs so I assumed they clean up daily.The second day they cleaned it alright and didnt not touch any money or jewelry so thats a bonus for themNo sign as in where to drop the keys offSo i went to receiption to ask, the man didnt even respond or look at me, the lady next to him then responded in a rude tone.Overall i didnt enjoy my stay, its a waste of money and its so far away from the airport and the city but the price was similar to city hotels which are probably better.

It ws good room except staff service, NO smile and NO greetings. No complimentary drink water bottle nothing. Location and room were good.

First time I ve ever been locked out of a motel I rented and paid for, have no place to go cant get into my room. There is no way to contact reception no one is on site, keystopped working, no emergency contact nothing.