Heidelberg Veterinary Clinic

I've only ever used the emergency part of this vet but I've used them multiple times for 3 different dogs and they are absolutely fantastic! The nurses are so lovely and calming during what can be a stressful time and handled my grumpy old dog so well when we couldn't give him his tablet, then didn't even charge us for her time. My first dog contracted Parvo many years ago and we brought him here, he had a 20% chance of living but they saved him and he lived a solid 16years!Of course there is usually a wait for emergency but I expacy nothing less when I know I'm getting great care for my doggos. I will continue to bring my pets here when needed. Thanks team!

Thank you Dr Tom, Dr Dylan, Amanda, Amy and Jack for looking after our big boy Brucey for xrays bloods and an ultrasound and getting everything done so fast today. He is now home sleeping it all off and we are so grateful for your hard work.

Since the new owner has taken over this vet clinic is amazing! Its so nice to have a local vet who cares about each and every animal that walks through the door. Dylan is so amazing with humans and animals. So thoughtful and caring. He just did my girls knee surgery, he has done a fantastic job. And the stitching is perfection. X

Heidelberg Veterinary Clinic have been outstanding for us, the attention to detail and genuine care made us feel our dog was in safe, friendly hands.

The staff are knowledgeable and friendly. Even though the clinic looks small and old, we got a high level of treatment and great communication.

We brought in our senior dog Frankie to be euthanized today. The staff handled this traumatic event with genuine kindness and compassion, it was so greatly appreciated. He went very peacefully. Thank you very much to the nurse and vet Michelle for your care.

My dog Mango was recently helped by Dr Tom who was very knowledgeable and personable. Highly recommend Dr Tom & team.

A very warm and welcoming vet clinic. I took my large, older dog here for many years for arthritis treatment and he was well looked after and test results were always given in a timely manner.Unfortunately I had to bring him in one Monday night at 6pm due to a sudden illness and he had to be put down. I won't forget how patient, respectful and compassionate they were and am so grateful we were in a vet clinic my dog knew. He was made to feel comfortable and at ease which made it more bearable for us.Special thanks to Dylan, Amanda and staff.

5 stars for pet care. Your pet will be looked after here no matter what. But 0/5 stars for the wait times and admin. I've been going here for nearly 2 years and I dread going to the vet for this reason. Half the time there is no one to serve you at the counter and the vets have to serve customers rather than other staff. My dog is hyperactive and waiting for an hour in that tiny waiting room while she unsettled and freaking out at everything is a nightmare.

Thanks to Vet Tom & team for always looking after us and our dramatic screaming shiba