Innovative Warehouse Solutions

My husband bought a car hoist from Happ and went to pick it up . The warehouse staff where rude and stated he couldn't pick it up because he didn't have safety boots on my son wasn't even allowed to be in the vehicle. I appreciate workplace health and safety but this is going too far. As a customer we should be treated with more respect because without customers you don't have jobs. What makes this even worse is we are Claire Buccinis parents. The person in the warehouse told us to go home and get boots. All well and good but we live in Gympie 360km round trip. He was of no help at all even when it was suggested that they (staff) drive and load vehicle. In the end we went and purchased boots which will never be used again as he is retired. Then to top it off office staff entered warehouse guess what no safety boots there.