Marriott Lane Real Estate

I wish to provide my opinion of Matthew Hanlon , senior property manager of Marriott Lane.Matthew is a true professional and is very conscientious in carrying out his tasks. He is also very responsive to requests made by his clients.I have no hesitation in recommending him to anyone seeking an efficient and reliable property manager.

Sold a unit in a challenging market. I've engaged with Stuart for almost 15 years, exploring the market in Wollstonecraft and Waverton, through Marriott Lane Real Estate.What appeals to me most about Stuart is his connection with people, his integrity, and his ability to have authentic and straight conversations.Stuart recently sold my investment unit in a very challenging market, and did it within 1 month of going on the market. A great outcome for all parties involved.

Professional management from Matthew Hanlon. Matt Hanlon has been managing a mixed use property (retail and residential) for me for over 4 years now and has always done an exceptional job.I am particularly impressed with the manner in which he deals with the tenants who seem to trust and respect his management. He is also a particularly adept communicator, keeping me abreast of issues when and even prior to them occurring.All in all, Matt is a very prosessional person with whom to do business and I believe he always has my best interests at heart.

Stephen kept myself and my partner in the loop with all activity on the property we were interested in. He was kind, honest and transparent with us. He was contactable when we needed him and generous with his time. Overall, a highly positive experience as a buyer working with Stephen.

When looking for a real estate agent to rent out my place I got Matthew's Hanlon's name from someone who I trust, so was confident he would do a good jobSpoke to him on Tuesday, he organise a photographer in on Sunday (the only day i had free) Open day on the following Wednesday and rented out that night.But the most important thing was getting a tenant who would appreciate my place and look after it like i would.I'm confident Matthew got the right person for my placeThanks Mathew Hanlon

Sincere thanks to Matt Hanlon for the superb job of managing our investment property in Cremorne for the past 18 months - totally professional, polite, responsive and pro-active. We, as landlords, were impressed with his attention to detail, thorough reporting and personable nature.Our tenants also found Matt to be considerate, polite and responsive.He also greatly assisted in the sale of the property with the appointed agents for which we were most grateful.We sincerely thank Matt for the peace of mind he provided us under his management and highly recommend him to landlords seeking a professional property manager.

Matthew Hanlon has been managing our investment property for over two years now and he’s been doing a great job. Always precise with timely inspections, spot on recommendations and sharing his insights on the property market - we are very happy to have him on our side.

We were tenants for 3.5 years and we have dealt with both matt and sabine. Several issues as described below:- matt was very rude to us. Always on his phone, and always very short replies, both in person and via email. I remember one time for an inspection he did not look up from his phone after I invited him inside. He seemed to be actively working against us, seemed very uninterested in us and only out to take care of the landlords. After too many instances of unprofessionalism and slow repairs, we complained to Wayne and he was very helpful - he assigned Sabine to be our agent. While Sabine was better than Matt, we heard that Matt was still the landlords agent and sabine was just liaising with us. While we understood that Matt may have had a relationship with the landlords, it didn't help us much as Matt was still involved in the process.- Sabine was clearly just the middleman between Matt and us and seemed like she didn't care at all. She would always call instead of email even after many promptings of having a written trail of conversations- The place was very dirty when we moved in, and several urgent repairs needed. A giant compost full of rotten food was in the yard, we asked for this to be removed repeatedly only to be told they were refusing to pay for removal. This should have been realised by Matt in the outgoing inspection of the last tenants and organised either by the old tenants or the landlords, but it was left to us- never updated the new tenants in our house properly - took a while for it to be updated on their records and never updated on the bond details- pushed us out with a 90 day no grounds notice, claiming they wanted to renovate. The day after we were forced out we saw the listing go up on realestate and domain for 100 dollars more, claiming new paint and new carpet, both of which I know is not true- sabine/matt never filled out the realestate previous rental section even through multiple promptings, causing stress that I could be homeless after the no grounds evictionWhile I understand some of these concerns may have been the fault of the landlords, we have not had a good experience by any means with anyone from Marriott Lane (except maybe Wayne). I would recommend to steer clear of at least Matthew Hanlon and Sabine.

Matthew Hanlon is very experienced in the real estate industry. He is professional, very efficient and knowledgeable. I would definitely recommend his property management services to all landlords.