My Cookware Australia® (Chatswood, Sydney)
138 Reviews
- Tuesday10 AM–5:30 PM
- Wednesday10 AM–5:30 PM
- Thursday10 AM–5:30 PM
- Friday10 AM–5:30 PM
- Saturday10 AM–5:30 PM
- Sunday10 AM–5:30 PM
- Monday10 AM–5:30 PM
About the Business
My Cookware Australia® | Japanese Wok, Donabe Clay Pot, Double Pan | Japanese cookware in Australia. Japanese wok, donabe clay pot, yukihira, rice cooker & double pan. Australian warranty and customer service. Stock in Australia.
Contacts
Website
Call Us
+61294132270
Shop 9/369 Victoria Ave, Chatswood NSW 2067
Hours
- Tuesday10 AM–5:30 PM
- Wednesday10 AM–5:30 PM
- Thursday10 AM–5:30 PM
- Friday10 AM–5:30 PM
- Saturday10 AM–5:30 PM
- Sunday10 AM–5:30 PM
- Monday10 AM–5:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
- Kerbside pickup
Recommended Reviews
Joan Bainey
21.10.2023
My Cookware Australia® (Chatswood, Sydney)
I own a several kitchenware from My Cookware and I couldn't be more impressed! From the moment I opened the package, I knew that I had made the right choice. The quality of the products is outstanding, with each item feeling sturdy and well-made.In addition to the quality of the products, I was blown away by the customer service from Alex. He was incredibly helpful when I had questions about the set, and shipping was fast and reliable.Overall, I highly recommend to anyone in the market for new kitchenware. The quality of the products and the customer service are top-notch, and I couldn't be happier with my purchase. Five stars all around!"
Edward Lee
18.10.2023
My Cookware Australia® (Chatswood, Sydney)
Amazing customer service I had ever experienced. Staff Jennifer helped me a lot of sorting out the payment issue that I made. 5 star services. Will definitely come back again.
Nika Mayr
26.09.2023
My Cookware Australia® (Chatswood, Sydney)
Really the best online Asian kitchenware store in Australia. Authentic, great pricing, high quality and reliable service. I could go on and on about their wonderful products, which never disappoint. However, to me it’s all about customer service and because of that, I will be a returning and loyal customer. Thank you Ada for all your help!
Nelson Tsang
12.09.2023
My Cookware Australia® (Chatswood, Sydney)
I recently purchased a nonstick wok and I must say that I am impressed. The wok's size and depth are perfect for stir frying. The price was reasonable and the delivery was prompt and efficient. Their services are reliable and trustworthy and the staffs were very friendly and helpful. Highly satisfied and recommended :)
Hieu Lam
22.08.2023
My Cookware Australia® (Chatswood, Sydney)
My Cookware Australia service is second to none.I have been buying a few cookware from them and always happy with their service and products.I messed up with my order once. Jennifer promptly assisted without any hassles. Thanks again.My favourite Japanese and Korean cookware shop!
joe Tynan
16.08.2023
My Cookware Australia® (Chatswood, Sydney)
After some issues with Auspost, the team at My Cookware Australia were super helpful, reaching out to apologise, responding quickly when the parcel, a gift, didn’t show up before my partner’s birthday, offering to ship her a new item as well as cover the express post cost. In a time where customer service is even more important, this was a fantastic example of how to look after your customers, thanks team.
Alice Tsang
04.08.2023
My Cookware Australia® (Chatswood, Sydney)
Ada and Claire are wonderful ladies. They were very helpful and responsive when we purchased our Robam rangehood.
Idy Chiang
02.08.2023
My Cookware Australia® (Chatswood, Sydney)
Love the Donabe clay pot, it was very well packed and I truly enjoy cooking my rice in this pot. It is absolutely incomparable with the normal electronic rice cooker. Love it so much.
Vic Keck
22.07.2023
My Cookware Australia® (Chatswood, Sydney)
About a year ago, my husband and I bought a two-piece wok and saute pan set. I did hesitate before purchasing. It turned out to be one of my best purchases. I like how lightweight and easy it is to clean it is. It still has good nonstick performance despite a little scratch. I am satisfied with the results so far.The pan can lose balance on my gas stove without food since it is light. Overall, the set is excellent.
Alex Gelbak
15.07.2023
My Cookware Australia® (Chatswood, Sydney)
Phenomenal customer service. Ordered a bunch of things to get my Japanese/Korean BBQ game happening, amongst them a fragile habachi grill that unfortunately arrived with a small crack despite the impeccable packaging. The customer service team made it so easy to replace, had a courier come pickup the original item right from my door, and literally within days, had the new replacement delivered. It was faultless. I can’t remember the last time I had such attentive and hassle free service experience! Will gladly and confidently order from here again. Thank you to the team!!
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Shop 9/369 Victoria Ave, Chatswood NSW 2067
My Cookware Australia® (Chatswood, Sydney)