Pizza Hut West Pennant Hills
185 Reviews
$$$
- Tuesday11 AM–10 PM
- Wednesday11 AM–10 PM
- Thursday11 AM–10 PM
- Friday11 AM–10 PM
- Saturday11 AM–11 PM
- Sunday11 AM–11 PM
- Monday11 AM–10 PM
About the Business
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Contacts
Call Us
Cnr Castle Hills Rd &, Pennant Hills Rd, West Pennant Hills NSW 2125
Hours
- Tuesday11 AM–10 PM
- Wednesday11 AM–10 PM
- Thursday11 AM–10 PM
- Friday11 AM–10 PM
- Saturday11 AM–11 PM
- Sunday11 AM–11 PM
- Monday11 AM–10 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- Mobile payments
- Good for kids
- Delivery
- Dine-in
- Casual
- Takeaway
- Lunch
- Dinner
- Dessert
- Vegetarian options
- Counter service
- No-contact delivery
- Late-night food
Recommended Reviews
Dani West
23.10.2023
Pizza Hut West Pennant Hills
Ordered pizza via website and it never arrived despite saying it had. Impossible to get hold of store - no direct line and have to call 131166. They say they will put you through to store but rings out. Customer service line also tried to get through but could not, and then they say they cannot refund as only store can! Two separate complaints lodged and no response whatsoever in 5 days. This is actual robbery - they take your money, don’t deliver and are impossible to speak to and obtain a refund. Quite unbelievable and criminal. Seems there are other similar reviews - do not order from Pizza Hut!
Hwa Young Kim
28.09.2023
Pizza Hut West Pennant Hills
We ordered some pizzas,side and drink. It took nearly an hour for delivery. Also, they forgot the drink and delivery guy told me he would bring it soon. What happened next? Nothing !! I tried to make a call to the shop but I could just find 13 11 66 and they never answered !! They robbed my money and were hard to contact.Terrible experience & I'll never order from them.
Kevin
06.09.2023
Pizza Hut West Pennant Hills
Horribly coloured wings made us feel sick looking at them. Wings were all soggy and slightly undercooked. Sinews were still translucent. Garlic bread tasted like waterlogged paper. Will not order again.
Craig Loxley
08.08.2023
Pizza Hut West Pennant Hills
Thin & crispy? More like thin, soft and undercooked. About half the meat topping of a meatlovers pizza compared to most other pizza shops, and that includes Dominos. Crunchy boneless wings with honey mustard sauce? Again, soft with a couple of dabs of sauce. Garlic bread? Just bread with a dab of butter, no garlic flavour. Got the ham cheesy mac for later, not sure if I even want to try it. The only good thing? Nicely delivered by the Uber Eats delivery driver.
Dildar Ahmed
25.07.2023
Pizza Hut West Pennant Hills
Ordered last night via Uber Eats. Order never arrived. Tried to Called the store for 2 hours, No one picked up the phone. Worst experience ever.Owner of this branch should be ashamed of themselves for stealing our hard earned money.Pizza hut should take away the branch from them.Karma will hit you back one way or another.Lost $35
Brian Himsley
23.07.2023
Pizza Hut West Pennant Hills
Pizza delivery was 15 minutes late, so my wife opened the front door to look, and there were the pizzas on the doormat. There was no knock on the door, or ring of the doorbell. The pizzas were only just warm and were floppy, not crispy. Very poor service. Goodbye Pizza Hut.
Rama Tadepalli
23.07.2023
Pizza Hut West Pennant Hills
Disappointed!!!I am a frequent visitor to this store before it got closed. When it reopened I was excited and ordered a margarita and spicy veggie pizza. Honestly the pizza was undercooked and the cheese layer on the top of the pizza was inedible and the pizza was not sliced at all. We had to rip the cheese layer and eat the bread. Attached pic tells the sad story. I hate wasting food but I'm left with no choice but to throw the food this time. You lost a customer.
Senor Provera
20.07.2023
Pizza Hut West Pennant Hills
This is the PH franchisee which made me switch away from Pizza Hut forever. ThePizza was delivered in an incrediblybad jumbled state (photos attached). I remember calling up the store and checking with concern if there was an accident on the way. I was told by the manager that he would look into it and call back and he never did. And I have avoided them as much possible ever since.CAVEAT EMPTOR (buyers beware) was termed for stores like these - irresponsible people, frivolous service.Remembered this when I was clearing the photos on the phone from few months back.
유진 (Hanipman)
20.07.2023
Pizza Hut West Pennant Hills
Ordered via Uber eats. Took more than an hour but didn't delivered properly.Coke and chips didn't arrived and the garlic Bread we didn't ordered came.
Jonathan Hopson
09.07.2023
Pizza Hut West Pennant Hills
Happy to report this store made amends for ordering errors. Errors happen, but it is how the store responds that matters. Keep it up West Pennant Hills Pizza Hut.
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Cnr Castle Hills Rd &, Pennant Hills Rd, West Pennant Hills NSW 2125
Pizza Hut West Pennant Hills