Zap Fitness 24/7 Edwardstown

Pathetic gym, old equipment, staff is doesn't care, poor customer service.Please read the contract before you sign with them they are stealing money as well by putting membership on hold.Do not register with Zap, Anytime fitness is costly but way better than zap

Zap gyms are generally pretty cheap and oversold, hence crowded. Of all the zap gyms this one is the worst, for weeks and weeks out of the 6 running machines 4 were broken. They just don't seem to care. Like all zap gyms, this one is smelly and not well ventilated, they need a large flow of fresh air, they can easily achieve with big windows with security bars, or big ducted fans. Fans use very little power, there's just no excuse for the a stuffiness and musky stench of these gyms. I've joined many gyms, the good ones are not like this.I only go to zap middle of the day or like 5am, because when it crowds the air gets thick with stench. We're in a pandemic, so it's extra gross to be hot boxing other people's breath.

The staff are alright.but really disappointed to see low level of the hygiene and cleanness of air circulating fans.The toilets and showers are moldy and messy.Also the gym is kinda dark. it could use better lighting upgrades.

Like most of people mentioned here, hygiene of toilet is terribly bad. every time when I put my stuffs on store shelf, I could smell stink of mould and pee. I literally wonder what cleaners are doing there also why staff member doesn't care of it quite long time. I normally go gym 4 - 5days a week. it is getting worse and worse since 2 months ago. staff must check patrons feedback and must fix this problem ASAP

Disappointed with a total lack of empathy.My husband signed up for 12 or 18 months membership before our business took a hit with the Covid pandemic. He approached the centre asking for help and they offered to pause the membership. After many weeks, we realised that we were being charged an 'on hold' fee so we got back in touch. We were told there was no other options than to complete the initial length of the membership, plus the hold duration that had been added to the timeframe. We continued to do so, without a single visit to the gym until we had to change our credit card due to suspicion of the number being stolen. It was then that we heard back from Zap explaining that we still had some time left (approx 6 weeks of the extended term) and that we had to continue to pay, otherwise debt collectors would be engaged.It is a stressful time for all including small business owners like us. I appreciate that it is likely detailed in the T&C's that there is no way of getting out of the membership and a weekly fee to putting one on hold. I imagine the T&C's were written before the pandemic and the inability to apply any empathy to our circumstances was clear and 'Fees over Fitness' seems like a good slogan after this experience.Would not recommend.

They offer a engagement free membership for like 15 bucks a week.There is the essentials machines, dumbells up to 50kgs and cardio machines !Not a huge gym, but definitely money worth !

Modern equipment .. and a good variety of equipment ..clean premisesFlexible times for us are important,Zap gym open 24/7.. friendly staff

Towels are seldomly used here and staff never question anyone so as long as you don't mind that it's a great gym. Equipment is mostly new/modern and gym is kept nice and tidy with a daily cleaner coming in each night. Cleaning wipes provided and I recommend using before and after machine use.

I've been coming here over the last three years, but have noticed that a decent proportion of people working out don't use a towel, nor wipe down the equipment, and this happens even when the gym is attended by staff. Other than that, since the renovation, the layout is much better with a larger range of equipment, all at a reasonable $15/week.