School Locker - Loganholme

Staff are so friendly and helpful. I made a few trips with my sons to get everything they needed for high school. It was difficult this year with delivery delays due to covid yet thanks to getting in a last minute shipment on the shelves we were able to get everything. Despite the current situation the staff remained reassuring and went out of their way for the kids to make sure they were prepared for the start of the school year.

After searching for 2 weeks and ringing 20+ different shops, I found The School Locker had the product I needed! And thanks to Emma's amazing help and brilliant customer service, I was able to finally purchase what I needed and had them posted to me without delays or problems. The best part was Emma's helpful, happy and bubbly customer service answering all the questions, going the extra mile and giving advice on the product! Good to see that good old fashioned customer service still exists! Very impressed! :)))

I ordered a jacket for my son 3 months ago. When I ordered it, l was told it would take 3 days to be deliver to the school. 3 months later still waiting, emails that went unanswered and many phone calls, I am still waiting. Very frustrating and disappointing. This place needs to get their act together and not lie to customers. Why should we pay months in advanced if you don't have the goods. I would like a refund thank you.

It started badly, but ended well. The First Lady I dealt with was awful. Jacinta was dismissive and totally uninterested in providing assistance. I sought assistance from Veronica instead. She was responsive and volunteered many helpful suggestions. When Jacinta is compelled to undergo retraining it should be reiterated to her that arrogant self-importance does not go well in the service industry. Many thanks Veronica

The school uniforms are of poor quality!!!! Made by STRUDDYS. 2nd wash and stitching has come apart. Get your act together STRUDDYS and make better quality uniforms, because it's a joke for the price we pay.

It's like shopping in a barn. Extremely poor signage to distinguish the different schools areas. Staff is more interested in loitering around the cashregisters, even though there are no people to serve. What about assisting parents with uniforms?? WHY, WHY are schools opting for this dead end option for students & parents?? Our school closed the uniform shop last year, citing better prices, better service & convenience. I live 15 mins away from the school School Locker is 45 mins away from home, most parents live even further away. Quality is poorer, service non existent. Inferior musical equipment for a serious musician. Postage is a joke when you only need a pair of socks. Are schools doing this because they don't want their money tied up in stock? Hence the closures of all the schools shops. Would love to know the truth.

Attended the school locker on two occasions trying to get my children their school uniforms. Still no luck on the second try i placed and paid for a pre-order. That arrives a few weeks later but only in part. I returned to the store a third time to this time collect part of my order, however upon double checking for another pair of shorts i noticed they have the other items in stock on shelves. I line up to seek clarification and she states they are restricting families to one polo to one child, ok firstly how does one know how many children i have ? I say this really isn’t fair this is my third visit trying to get uniforms for my children, they’ve let me order and pay, wait and return for another trip, they have the items in stock but won’t allow me to have them. The staff member then loudly states “We are asking families to be fair so all children have a uniform to start school with”. I understand the concept but this wasn’t a condition upon placing my order and paying, assuming how many children i have and picking what sizes of uniforms i may need and not need is utterly ridiclous. As for fair, what would be fair would other parents also ordering and then waiting inline for their order, rather then withholding the items that have been paid for so they can be available for other families who walk in and aren’t restricted by purchases (no one is checking this in store). I am a singlemum with two children with Asd and epilepsy, there was a reason i ordered the uniforms they way i did, and given they’ve had my money for several weeks now i didn’t have the funds available to buy elsewhere or secondhand. It was disgusting to be made to feel guilty by trying to ensure my children had what they needed for school.

Ordered a graduation plaque in July 2022, and I have still not received it till this day (Jan 2023). I would not order anything that is custom made from thease guys, they don't give you updates on orders that are delayed or anything. I was told that it was delayed and delayed and delayed, with promises that it would be delivered the next month. They just take your money and run. I have requested a refund from them, and have not heard a response. Poor customer service which does not give a toss about the consumer, and lies about the status of the order.

Had an iPhone repair and these guys are amazing ! Fast, efficient, friendly, helpful and cost effective. Would highly recommend and would have no hesitation in returning. Thank you so much ⭐️⭐️⭐️⭐️⭐️