Micron21 Pty. Ltd.

I have really enjoyed working with Micron21 for the last 2 years, they have genuine advice, fast response times and great systems in place for support tickets. This allows me to run my business with confidence knowing that my web hosting needs are in safe hands!

I use Micron21 for hosting and find the staff really helpful. Local Melbourne company with really Aussies working the phones. Always the same staff give me the piece of mind that I expect and need. Highly recommended. They back up my three websites & if I run into trouble they reinstall for me. I'm self taught so I need this service and appreciate it. The staff are always polite and patient. Great Team & Good Aussie Business xx

Takes money, doesn't send login or password after multiple emails to you, and you say I'm stupid for not looking at my junk email? Are you kidding me? I'm clearly looking into my inbox of both normal and junk, I DID NOT RECIEVE THE LOGIN, YOU NEED TO REFUND ME FOR ALL THE TIME I HAVENT BEEN ABLE TO ACCESS YOUR SERVICES. Your team sent me a confirmation" of when it was sent to my email

Changed webhosts after resource issues at previous. Josh contacted me about an hour after lodging the order. The contact was well after 5pm and continued to communicate into the evening voluntarily.I expected the order to be looked at next day. Josh and colleagues had a host setup the same evening ready to go. Just looking at cPanel the speed difference was noticeable.I took advantage of the free migration included with hosting, a hosting plan which is just month to month. This service was booked in for the following evening - voluntarily booked for out of hours by Micron21.Now I had some suspicions on what this might include, single domain, GB limit, DB limit, CMS limit, excludes email - but there we no limitations, no up sell and no fee. Completely free.What's more all contact with Josh with fast, professional and extremely knowledgeable. I had so little input or tasks related to the migration, completely flawless.The migration was done fast, correctly and of the previous host in it's entirety. It's the calibre of support and service I expect when I decide to make contact for support.Josh's interactions on the previous host demonstrated it's problems. Even Josh's comments on this were tactful and with poise.Once the migration was complete I run a couple of tests, could not fault it. Performance was night and day. Primary site page load times changed from ~50s to ~2s; no alterations made to content.The whole experience to date has been perfect. Could not recommend more.

Extremely happy with these guys! They manage our hosting clients for us and are doing an exceptional job. Nothing is too hard and they are proactively suggesting ways that we can improve our service, and save money! Thanks to Joel and the rest of the team at micron 21! great work!

Their customer service is junk.

AMAZING customer service and support! I call and ask simple questions due to my lack of knowledge and always get a supportive and helpful response.

Servers are really quick... Staff understand their industry... Customer Service A+. Security in check! Recommended Australian DataCentre. Sonnie.org

Amazing customer service. Thank you so much for your support after we (well I) crashed our Wordpress website. The team gave fast feedback and helped us to get back online quickly. Thanks especially to Slade who resolved the issue on a Saturday. Highly recommend!

Been with Micron21 over 10 years! Not 1 issue to report! Service is one of the best in the industry! Thank you James and team!