Coles Hoppers Crossing

Don't shop here unless you want to stand in line at checkout for 15 minutes. 15 people in queue only 2 registers open.

Not bad to shop here but do something about your trashy trolley's get new ones and keep them stocked up allot of the time customers have to go back outside to get a wonky trolly.

Fresh and clean looking store but missing one thing all the others have near me which they do not accommodate is fresh sandwiches and wraps fridge such a shame was a bit disappointed in that!

It could have been better and it could have been worse. The store itself is a decent size however the layout is not the easiest to navigate - I have definitely seen better setups in other Coles stores.The range of products was pretty much your standard for every Coles, and the availability of products on the shelves was also in line with other places - yes there was a lot of shelf-space empty however that's not due to the fault of Coles it is due to problems with supply that is faced throughout the country.I did go later in the evening, and although the deli should have still been open it was already partially packed up and the deli worker appeared to not want to serve any more customers even though it was within the hours they still should have been operating. At this time too, the people who stopped the shelves had already commenced their work, which definitely made it hard to navigate the store as large trolleys and pallets were scattered throughout each aisle - please don't get me wrong I do understand that this is something that has to be done in a supermarket, however it used to be something done after hours causing no problems for the customers. Now that Coles has made the decision to do so during the hours of stores open to customers, I think they might like to reassess how this is done if it definitely takes away from the customers shopping experience and could be possibly done in a much better way.The staff members at the checkout appeared to be disnterested in the job they do, and came across as very abrupt and unfriendly. I found this to be particularly the case with the staff member at the service desk who appeared quite put out when I was making an enquiry regarding a product I could not find, and really made me feel like I was being too much of a hassle in asking.So overall this is really not the nicest of experiences when I went shopping there, and I would definitely seek alternative places to shop in the future

I go here and I'm from Werribee, the store is just so much nicer in general and it's not a hassle to go to another grocer next door if they don't have what you're after.

Everytime I shop here and ask a staff member to check out the back for a product they always tell me no even though they don't work in that area. I ask them to scan the item to see how much stock on hand and they say there's no point as we are out of stock. When I shop at Woolworths they always scan the item and always look out the back.The staff at this store are lazy.

A very nice large coles, always very well stocked and has a really nice range. Big car park for the shopping centre, and easy to locate and get to the coles. Lots of trolleys always there too. Nice large bakery section, lots of staff and lots of both manned registers and self service registers are available

Bare shelves and no one on checkout. I'm not using self checkout unless I get a discount for having to pack my own stuff. Your machines don't pay tax either!

Always has what we need and staff arw friendly. Great location

Love Coles Hoppers Crossing - only issue - not enough of the higher trollies available - these are easier for older customers to use. Have taken to getting one from the car park.