Chemist Warehouse Fitzroy

All the health and beauty needs that you could possibly dream of.

I've been here twice. Very uncomfortable with the security system here. They'll follow you like you're a criminal. I understand the job and the responsibilities of the jobs. However, being followed and keep being checked on is not necessary. Will never be back for sure.

If you would like to be followed around the store like you’re a criminal then highly recommend you shop here. The most uncomfortable shopping experience in all of Melbourne. I understand that security is of utmost importance, however I fail to see why I need to be followed around the store as if there is no possible way I came to legitimately purchase my items.

WOW!!! So when did the cop from The Village People start working here??!!! Worth the visit for sure.

Any tourists or non health-card owning people will find this place very helpful to access prescriptions for reasonable prices. Excellent customer service from the pharmacists to provide me affordable medication.

Can't believe how badly I was treated! I went in this morning and was seen by the pharmacist named Isra who was rude, paranoid and confrontational. Also, Isra asked which brand meds I wanted then said I couldn't specify the brand... then dispensed the brand I didn't want! I've never had this problem before, all other pharmacists are really helpful but this was a very bad experience. I complained to retail manager named Georgie, who claimed I yelled at Isra when I didn't. It was like walking into a nightmare- what would cause someone to lie like that (psycho?).Anyway I wouldn't normally leave a public review but this was outrageous, no one has the right to confront a sick person like that and lying about me is NOT ACCEPTABLE!

While the Pharmacists are helpful and friendly, I wish I could say the same for the rest of the staff. The security follow you around the shop, when they look more like muggers than the shoppers. The shelf packers are always in your way, and do not move or apologize when you have to point out you are trying to get something off the shelf they have blocked. Prices may be cheap, but the service staff need to undergo at least some sort of basic customer service training. Customers think it is OK to put their pram in the queue while they are still shopping, the staff/security say nothing, there is probably more stolen stuff though prams then people that come in with their own bag, that is who they should be watching.

The staff are so friendly and helpful. The security guard who was at the door yesterday at 4.30pm followed me while I was shopping which made me feel so uncomfortable. A customer should not have to feel this way when purchasing products. The management should review this and have a word with him.

A reasonably well stocked branch but as soon as I walk in the store, the security guard working immediately starts following me and makes me too uncomfortable to look at the products properly. Because of this, I tend to only pick up my prescriptions and get out of there as quickly as possible.