Kennards Hire Rutherford

After ordering online 5 Days in advance it said that i would be contacted if there was any issues with the order I did not have anyone contact me and the day before the delivery of my equipment I rang them to confirm my order they said they had it in there system but did not have the equipment I ordered and would not be delivered.When I Asked why I wasn’t contacted they said they didn’t know and nothing they could do about it.I would have been happy to order something else and even pay more if needed but nothing of the sort was mentioned I was just Hung up on and as it was short notice I had to buy some equipment to get the Job doneI don’t usually give Bad reviews but after this experience and lack of customer service I would not recommend these guys to anyone

I hired a 90mm trenching machine online, and picked it up in my own trailer, the staff kindly loaded it via the tail ramp. After several hours of persistence I eventually gave up on trying to trench with the machine as it simply was not up to the task despite the fact that ground was damp and easily dig-able by hand. Upon return with the machine I was greeted by staff member who asked me how I went, I told him about my experience with the machine and he pig headedly insisted that the ground must have been too hard despite the chain on the machine showing obvious signs of wear. I unstrapped the machine for the staff to them walk it off the trailer, and he refused as it's too unsafe" despite the fact his colleague happily loaded it the same way

Excellent service and equipment. Hired a car trailer yesterday - faultless operation, before and after friendly top shelf service. Will definitely be back.

Quality well maintained equipmentFriendly and helpful staffNo fuss collection and drop offThanks For making an out of the ordinary job easy!!

Hired their big stump grinder.Staff were really good to deal with and machine worked well.Thanks guys

Kennards Hire Rutherford are a great service team, friendly, knowledgeable & helpful. They are an asset to my fencing & Landscaping business. Thanks to Matt & the team.

All staff I dealt with were very friendly, made me feel valued as a customer, and went out of their way to help me. An item I wanted to hire which I hadn't pre-booked needed to be serviced, the staff got it ready to make it available for me to hire. My initial hire was for 1 day, which ended up being for 8 days and there was never an issue when I rang to extend the hire.

Great to deal with. Staff are friendly and helpful. They showed me how to use the equipment properly. I had forgotten a couple of small things.

Good equipment selection, but customer service to a female hirer/operator upon return was rude. But problem was sorted by manager

Great customer service and great product , very happy customer