Bird & Smith myVET - Cross Road

We love this place and have come for years with both dogs and our cat too. We have visited both clinics due to moving house and can't recommend highly enough. Our animals love to see the staff and we have no other affiliation except being happy customers.

Can't speak for their general care but we took our dog here to be put down. It was just awful. Callous, terse and rushed. Walked in the the room, no pleasantries nor sympathy. Was still getting her comfy on my lap on the floor and he just slips the needle in her leg. I asked How long will it take?" He replied "She's dead." and walked away. Just seemed like he only cared about the money and not that we were saying farewell to a loved one."

Vet Andrew has been fantastic with my mum's guide dog definitely five star service

I highly recommend MyVet.They are a team of dedicated and experienced professionals and have always provided excellent care to my pets.

We have been bringing all our pets both cats and dogs to them for over 28 years now. They have neutered all of them looked after them vaccinated all of them and when required put them down with great compassion. We will always use them.We have always appreciated their sensible and knowledgable advice. As a doctor of humans I can not fault their service.Dr David Bowler.

Craig, Hilton and Andrew are amazingly talented and caring professionals. Their capabilities are current with extensive collaborative networks, and their straightforward humane treatment of animals is impressive, going the extra distance and understanding that pets are family members. Highly recommended as a 'doggy doctor' of choice.

[PART 2] - See PART 1 BELOW FIRSTWhen checking our cats temperature, our cat was understandably unhappy with a suppository probe and jumped back into her carrier. The vet snapped at our cat. She needs to be out of the carrier please!" she said. "What's the matter (cats name)

It's so refreshing to find a veterinary practice which treads lightly, yet is very competent in helping your furry loved ones.One of our family members required high level care, and all treatment options and likely outcomes were thoroughly explained along the way, together with frequent updates on the patient's progress, just as promised.I feel like there was a genuine sense of concern and empathy from our vet, as evidenced by the close monitoring of the patient together with the carefully applied treatment.Thanks to these folks our furry family member is running around happily again.