Bendigo Discount Pet Supplies

Some of the treats I received were old and mouldy. Reached out to the business and after a long wait they said they have sent a replacement. This was a long time ago and still have not received anything. I have asked for proof that the replacement was sent or a refund however my numerous messages have gone unanswered. Do yourself a favour and spend a bit extra to get decent quality treats elsewhere, your pets health isn’t worth the poor quality from this business and the customer service is non-existent.

Recent treats have been mouldy and are very old. Can't even get in contact with company for a refund or replacement. Will not be buying again.

Been buying from this company for over a year now, absolutely love them! Great prices, fast shipping, and great service.

Overall an abysmal experience. Received chicken dog treats that were not suitable to be given to our dogs. Owner is not proactive in assisting. Unanswered texts and emails. I had no option but to escalate the issue to my credit card provider to obtain a refund given that Ian will not assist.

I didn't have a bad experience. I'm posting mainly so others know that this is poorly named. I came for pet supplies, as the name suggests, but they are really a pet FOOD store.... No flea or worm treatments, or collars, or anything other than food really.

Fantastic pet treats and toys, great prices - staff are so helpful

I have been a very regular customer for the past few years. I live in Melb. This Company provide fantastic service. Super fast free delivery. High quality products, very reasonable prices and excellent ,safe packaging. The good pet owners of Bendigo Don't know how lucky they are. George.

The best pet treats

I've just deleted my 5 star rating and review for this company and am replacing it with the following.I've been buying BDPS bulk dog treats for a little over a year.I'm a professional animal handler and always looking for good quality, single ingredient treats.My first few orders were fantastic, good quality treats, happy, I recommended the company to several other professional animal handlers and clients.The last 2 orders were poor standard goods, dried whole sardines; about a quarter were crumbs. That, I can take as I can use them in meals. However; the pork snouts came not properly dried and I had to dry them in the oven.I've written 2 emails and messaged the company with my concerns but they do not see fit to contact me at all. I will never use this company again and definitely DO NOT RECOMMEND