Swann Insurance PTY Ltd.

Smooth and easy transaction when my bike was stolen. Fast response and super lovely

Forgot" my details last year

This company always seems to have policies sold by the shadiest of retailers. Must be some nice commissions offered. Quotes are always more expensive than every other company too. Made it my business to avoid and warn of them.

The policies are absolute rubbish and they scam you for everything you have. I'm having to pay 2000 extra for the rest of my premium for the year (only had it insured for 3 months but I still have to pay for a full year) when I was not told this nor ever heard of it when I just have had 2 months off of work due to a crash (meaning no income). They are trying to take everything I have and more. Not happy. They also are taking their sweet time to come pick up the written off bike meaning there is a delay on finalizing the claim. Service is horrible and I would recommend going anywhere else than here.

Customer service was quite good over the phone, they delivered when I wrote off my bike. They were up front about the time it might take to get seen to so even though email response wasn't the best, over the phone they are quite gokd

Advertise to be open until 6:00pm est yet closed a 5:45pm.