TNT The New Trend Armadale

Asked a few questions through email about a discount code not working and refund policies and they got back to me super fast with the info and fixed the code straight away. Amazing customer service made it easy to buy from them and I will be again :)

Gorgeous dress but sadly a size too small and I didn’t read the terms and conditions of sale prior to buying. Couldn’t even exchange for a size that fits me so now I have a $400 dress I cannot wear. I understand a no refund policy but not exchanging for a different size or a credit note I feel is a bit rough especially considering there a some higher end priced pieces. Wouldn’t risk shopping her again sadly.

Absolutely love visiting TNT. The girls are always so lovely and the experience is like having my own personal stylists curating my wardrobe for me. I never leave empty handed. Always my first stop on High St x

I was visiting from Brisbane last week and came across this beautiful store while doing some shopping. It was the first shop where the shop Assisstant’s actually helped me and showed interest in what I was after! Victoria and Olivia were both so lovely and helpful, I ended up grabbing some beautiful pieces thanks to their help

Would give zero stars if I could. The worst customer service I have ever experienced in my life. No acknowledgement when walking in, even though there was barely anyone in the store. I asked the employee if what was on the racks were the only stock they have, to which all I received was a 'yes', and her not even looking up from her computer screen. I then asked if they were getting more stock in to which she replied 'no', again not even the slightest acknowledgment. She spent the whole time looking at the computer screen and didn't look up once. I honestly cannot believe this employee has a job. I will never ever be going back to this store again. Also, no employees had masks on at all.

This is for the online experience: carefully curated collection with incredibly quick dispatch, which I wholeheartedly appreciate. I tend to only buy my fashion from a small handful, which I prefer to be Australian-owned, but TNT is my exception!

Ordered online. The top was a very tight fit despite the online description being true to size". My return request was rejected with reason being "see return policy". Looked it up and apparently they don't do return or exchanges on sale items. Beware if you're considering buying sale items online from this seller as returns policy are not clear."

had the most amazing experience at the new trend. Had the most beautiful pieces. The sales assistant Imogen was absolutely amazing, so helpful and kind. Will definitely be coming back

I love buying off the new trend ! Great customer service and very quick delivery. I recently purchased The Alexander wang body con tank. Its an amazing ribbed fabric. It is firm but still has a great stretch to it which is great because I don't have to wear anything underneath! It's a perfect length and is not too cropped!