Amart Furniture North Lakes

I had a wonderful experience with Susan and the dispatch person. Susan helped us secure our bed and was very patient. She even came to see us when we came to collect our unit.The guy in the warehouse was very helpful and nice. He also had a great customer service personality and was very great to talk to.10/10 would recommend amart

I just popped in, as I needed to buy a new bed. The store is looking flash and very presentable. Definatelly a large selection of beds, dining tables, sofas and other furniture. The staff was helpful too.

I received the furniture on September 16 and found that some of the furniture was broken and some had obvious scratches. I went back to the store in the morning on the 17th to communicate with the staff, but no one took care of it. Afterwards, I discussed with the manager how to deal with it, but so far No one responded to the emails sent for a month, so I was very disappointed.

Have a problem with the sales team , definitely in your face trying to sell you products real turn off , even trying to get you to buy items that you didn't even ask for.

Wonderful service in store!!!. We went there after we bought furniture from another store/brand and were left extremely disappointed. AMART pointed us the in the right direction, had wonderful service and went through everything with us. One piece arrived damaged and we were able to arrange a new one within 24hours. Very happy and definitely will be buying from AMART in the future.

It's been a long while since I have received such friendly and attentive customer service. Faith patiently assisted me to source items for my client overseas. She assisted me with shipping sizes, weights and packaging. A++ for Faith's customer service! She is definitely an asset to the company.

It is terribly disappointing experience shopping from Amart. Even one start is too much for Amart. I ordered 18 items 30/04/2022. $ 8,250 for 18 damaged items. They delivered to me 06/09/2022. All damaged, poor quality, even broken and fixed without informing me. It is a lie to customer. It is a shame. Customer service process annoying. Wasting my times with heaps of questions calls, repeated calls from different people, different solutions, terrible customer service. After all arrangements, the North lakes store said we have no approval, however customer service said just go to store and have your discount in your cart. Never get back to you and I'll follow my case with Government and social medias.

Had the most lovely experience with Sharnee, extremely kind and patient when my fiancé and I were buying furniture for our new house, made the experience ten times better.