Foot Locker

Bought my 10 year old son nike TN six weeks ago, the shoelace eyelets broke and the plastic around the toes came apart on both shoes. Today the staff member refused to refund, swap or store credit the shoes. She stated that Nike TN are not for school and are designed to walk around the streets, and also stated that the toe plastic coming apart is a common problem. I told her the receipt clearly reads ' We will repair, exchange or refund faulty goods' the staff member then went on to say that they cannot send them to Nike as footlocker is a american company.Absolutely disgraceful.So happy these clowns shut down. Terrible customer service, terrible product and they don't even have the courtesy to update their website advising the public that they are closed. As the great Sade says they are ponys""

Unlike some of the nearby shoe shops that I visited today (and got no joy) Foot Locker had plenty of staff available to help - as well as a good range to choose from. The young woman who served me was very friendly and helpful. Thank you!

I was treated in a friendly, kind and professional way in Hobart today.

Very helpful staff. You can but from what’s in store and if you change your mind later on and want to return you can get your money back, change for another item in store or even get some items that are not there but you can see the on the store website.Clean, easy to browse, decent variety, good location

I bought 2 pairs of shoes here, Nike and Asics. They are fantastic, so cool and comfortable. The customer service is second to none. I loved my experience and highly recommend this store. Its excellent.

went in with intent of buying shoes, but all the workers were standing around chatting to each other (abt 4 other customers in the store), i spent abit of time looking around but then found a pair of shoes i liked, then stood there expecting (wrongly) that one of them would offer to assist me. they did not. very disappointed.

Customer Service is not what you expect, when buying they behave differently, but if you come back with the product with fault they refuse to refund, exchange or anything. I bought a pair of Nike shoes for 179$, there was a manufacturing defect in the shoes I took it back to the store within 5 days, but they refuse to anything about it, the manager didn't even looked at it and said you have a problem in your foot, they didn't even heard me properly, I feel ripped off, definitely not recommend this store, buy online or choose other shops.

Bought a pair of new balance 2002r today and they are so comfy and customer service was excellent and

Never buy from footlocker, bought a Adidas shoe from Hobart store, started having pain in my toes went back to exchange it for bigger size they refused without even listen the issues. Hobart store already have many issues and the manager is very rude as she knows footlocker doesn’t care and nothing will happen to her even if we complain. The worst service ever received in Australia.Many people have given reviews about hobart store but it seems no one looks to the reviews from their company.Please buy from brand websites do not buy from 3rd party stores they are thieves.

Went in to purchase some back to school shoes for the kids, Lachie was available to help and although it was packed with people everywhere I'd say Lachie was patient enough to atleast go back approx 10 times for 10 different pair of shoes for different sizes. He was fantastic and would not hesitate to use him for as long as he works there. Great asset to the team of Foot locker!