Cotton On Mega

Always helpful when I'm going in here I'm happy with some of the items stuff always willing to go and get me a few other products to try on so I don't have to run around looking around for other items. Love the service from the staff very friendly.

This review is specifically in regards to the products themselves and NOT this specific store nor staff (as it will not let me leave a review on website and I ordered online from the factory and not a specific store)...Great designs but low quality t-shirts. I ordered 2x 2XL" t-shirts and they have both (but specifically one of them) shrunk enormously after just one wash. More so in the length

This store regularly has specials, discounts and bargains. I bought a mens belt that was originally marked at $14.99 on cotton on website. The day I bought from this store it had the price of $10 on the sticker, but when I went to register I got it for only $2. Great Bargain!

The latin girl staff member in the changing room was super rude to me today. She also didn't count my items going into the change room (I've managed a retail store before and I understand retail protocol). She never asked to remove items from the change room if I needed. Didn't greet me going in but saw me go in the change rooms. Didn't ask how I was going when getting changed but that's not even what upset me the most. It's what I'm about to say now...Whilst i was getting changed in the changing rooms she told me they were closed at 5:48pm. I told her i was getting changed so ill be out soon. Then 3 minutes later she said in a loud voice i need you to get out now if you want to purchase anything". I was putting my sports bra back on which takes longer than a normal bra but I've been a manager before in retail clothing and certainly that's not how one should talk to their customers. The manager came in and saw us arguing and said "its okay" to me when it was not okay because the latin girl staff member in the change rooms section as soon as i opened the door had said to me " i haven't done anything wrong to you". So that was extremely upsetting. Then she lied to the manager of that day and said she never said "i need you to get out now" which she did say that to me. Then that manager said it's okay to me i said no it isn't. He was not a witness to how she treated me came towards the end so I don't know why he didn’t ask me what happened....I am a calm person and it upset me that he didn't ask me for my side of the story. He walked behind me as i approached my way from the changing rooms to tbe Register. i turned around and asked the manager if he needed to speak to me. He said no.In there store there were people still browsing and they didn’t get ask anything. I was actively working to get out of the change room fast but i get mistreated this way.The only great customer service representative was the cashier who asked me how I was going as he grabbed my items that I was going to purchase. His name was Jack

very very poor customer services ! very upsettingi went to return my coat and bra which apparently too big for me. then i spoke to one of the cashier with pink hair, she mentioned that they unable to accept the return because the tag came off eventhough I have the receipt and the tag completely it was just because the tag has no longer attach to the itemsi asked to spoke to the manager but again the staff mentioned that the manager has just left, then i asked to talk to supervisor or anyone in charge and she said no supervisor available.I traveled from laverton to DFO to return this item and this what i got. and when i asked for her name she refuse to give her name. how irritating is that !

I liked the variety of clothes and prices, in addition to having them available for all sizes

Went into your south wharf store on Sunday 6th of November with my daughter to try on some clothes and purchase some shorts and tshirts.We walked in at 5:50pm, 10 minutes prior to closing and asked one of the sales assistants to guide me in the direction of the change rooms.I was shocked at the response I was given. “The changerooms are closed” was her reply. I asked the lady if they were closed for the day or closed permanently to which she responded harshly “it’s 5 minutes to close, they’re closed”.Rattled by her response, I asked to speak to a manager and then watched her proceed to whisper, chat and laugh at me with her colleague while walking to get her manager.Im in retail, I’ve worked in this business for years and the way I was treated was disgusting. As a paying and loyal customer I would have at least expected a more sincere response and I would’ve thought that the changerooms were open so long as the store is open and trading.I’ve taken my business elsewhere (although I’m sure the sales assistant wasn’t bothered by that) but please pass this onto the relevant line managers so that this team member can be retrained and made aware that her behaviour is unacceptable.Thanks

Great for teenage girls but that's about the only market that this place is good for. A bit more expensive than others with quality being on par.

Make show buy anything from this cotton on charger you full price . I came this shopp 5 years it's my first times the price was $10 dollar when going pay it charge me $25 dollars .power costmer service and told me mybe I changed it I told her what about biggest sign show say $10 dollar .mybe my God come from Sky change it .sham hsam told me mybe I changed it sham sham .in 5 years shopping this shop .I never come back agen

Plenty of choice, friendly staff and everything easy to see.