West Coast Hifi

Since I first wrote this review I have been back several times and I still think they deserve five stars. They employ young people who are enthusiastic and helpful. Plenty of stock and a good website. Prices OK. What more could you want?They have a huge range of products and the service is good I had to take back a Chromebook that I bought as a key got stuck and they very efficiently replaced it for me.

Hi Scott, Kieran and team.I’ve been living with my Trinnov ST2 and Auralic Altair G2.1 for a few weeks now. Everything has settled in nicely. Just had to let you guys know what a remarkable difference the new kit has made to my system, especially the Trinnov.I don’t say this lightly but, the improvement to my system is astounding, quite unbelievable. I’ve demo’d the difference to all my friends and the reaction is always the same, astonishment!When I first set it up, my 12 year daughter (also a music lover) turned to me and said,“No way! That’s mental!”I’ve never heard my speakers sound so focused and full. When I switch off the optimisation the difference is totally obvious. It all just falls apart, back to the way they use to be in my challenging (acoustically speaking) room. The difference is much more evident at home than what it was in your demo room.You were so right in introducing me to the Trinnov Optimizer. I had never heard of them, nor had I considered using dsp room/speaker correction.I need to commend you in actually listening to my needs and steering me towards the Trinnov. I could have spent more on the front end gear and not purchased the Trinnov but would not have had a better outcome due to my room.You thoughtfully came up with something that suited my needs in a much more sonically pleasing way. There is no way I could live without it.I wanted to thank you and Kieran again for being patient and spending time with me during my multiple visits to your drool worthy store. I never felt pressured or rushed.You have so much incredible equipment. Hifi is definitely still alive!My family and I are so pleased, the system is never powered off. We’ve had numerous evenings going down music rabbit holes on Tidal streaming through the Auralic. We’ve even had quite a few late one’s blaring 70’s disco and 90’s house music (my wife’s favourite) on the weekends.Thanks again, I’ll definitely be back and will certainly recommend Westcoast Hifi Midland to anyone looking for great audio gear with honest and professional customer service.SincerelyGerome Macri

Scotty and Marco were absolutely amazing. My theatre room is better than I ever could dream. I want to thank them so much for their professionalism and work ethic in creating a dream come true. Highly recommend.

Guaranteed great service. Staff here always offering good advice understanding individuals needs and adding value. Have been using West Coast hi fi for many years continuing to want to improve my sound experience. The real winner is the Prices on quality products you are purchasing comes with superior product knowledge both at point sale and willingness to help after.Thanks Stephen Naughtin

I want to thank Scott and his team for a really great customer experience. I had a great deal on trading up to new hi end loudspeakers. There was excellent support at every step. My listening room is on the top storey of our house. Scott coordinated the unboxing of the speakers from their crate and had organised professional removalists to get them upstairs and into position. He then set everything up and fine tuned the positioning of the speakers to be just right". Highly recommended."

Posting on behalf of my partner who had a great experience... Loved the concept rooms where I could experience the sound setups myself and listen to what I was buying. Staff were very knowledgeable and knew what products I was talking about immediately. They were happy to accommodate my budget. Got a great deal too. Highly recommended for the audiophile or hi fi enthusiast who appreciates try before you buy.

I asked Florian to order some replacement string for my Sonus Faber speakers and he supplied it to me free of charge! These guys have a lot of very high end gear in the shop and I would recommend this place to anyone who appreciates good sound.

Jeff was amazing. Very friendly and open to sharing his knowledge and opinions. Not too pushy, but managed to talk me into some good things! Would highly recommend the team at Midland if you're considering anything home theatre

I purchased a home theatre with the Polk sound system and I was very happy with it. I’ve had some issues with the Polk subwoofer going into sleep mode but Jeff and nevin did their best to sort it out. I did have to pay to get a different polk subwoofer but on the 3rd attempt they upgraded me to a SVS sub free of charge. The whole system is awesome, I would (and I have) recommended them to friends and family

A terrific branch to buy hifi. Florian set up equipment patiently for me to listen to different components in a dedicated listening room which helped me to make a good choice. If you are looking to buy hifi gear then the Midland branch of West Coast hifi would be my recommendation. I will certainly buy from them again in the future.