Elevate Financial Group

We have now used Malcolm as our mortgage broker for the purchase of 3 houses and we cannot recommend him highly enough. He is professional, knowledgeable, thorough, reliable. He takes the stress out of the mortgage process. HIGHLY RECOMMENDED.

I recently built my first house and was new to how everything worked. Malcolm took the time to help me understand the process for borrowing from the bank and even provided assistance that was well beyond anything I expected. If there were any issues or random questions they were answered quickly and with plenty of context. I will be definitely be using Malcolm again.

Malcolm was referred to us by a colleague and I can see why, his service and professionalism is A1! He helped us all the way along our two year journey searching for our home. He was a fantastic sounding board and didn't mind answering some of the simple questions that we had no idea about.Mal was extremely responsive in contacting banks to find us the best deal on the market, including a pre-approval increase late one afternoon when we were attending an open for inspection. In the months leading up to settlement he still continued to check for the best rates to make sure we were getting the best deal, not just the 'off-the-shelf' offer.Thanks so much for your help Mal, it made a stressful time so much easier for us both!

Mal's service has been exemplary. Our financing situation was not straightforward, but Mal foresaw the issues and banks' likely requirements and helped us satisfy them in time to achieve a 40 day settlement. I'm confident we got the best financing deal available on the market. Charles & Karen A.

Malcolm Hester at Elevate Financial Group is an EXCELLENT mortgage broker. He answered all of our questions. He found us great deals. He was clear, kind, easy to talk to and very responsive to all questions and emails. I wouldn't hesitate to recommend him very highly!

We refinanced three different loans through Malcolm at Elevate and found him extremely knowledgable and helpful in the whole process. Easily contactable and answered any questions we had. Highly recommend!

Malcolm has been unbelievable for us throughout the whole process of acquiring our loan. Always available for questions and regularly keeps in contact to see how we are going. Highly recommend for anyone needing a mortgage broker/financial advice.

We had the pleasure to work with Malcolm in 2020, to secure a home loan. Being Expats based in the UK, in the middle of a global pandemic, our situation was far from simple!Mal expertly took us through the process, accommodating our difference in time zone and helping with some of the specificities as a non-resident. Thanks to his help we have secured a great family home for our eventual return to Australia.Highly recommend his services.

Malcolm has been incredible to deal with. We had just completed our family and wanted to refinance to clear some debts and set ourselves up for the future. He is a fantastic communicator who listened to our needs and throughout the whole process he made sure we were completely informed. He genuinely cared about our situation and plans and worked really hard to ensure we got the best outcome for our family. He was extremely thorough and excellent at his job. I am very glad he was recommended to us and I look forward to working with him again in the future.

We recently used Malcolm's services for the purchase of our first home and couldn't be happier. Malcolm has a personal approach and takes the time to get to know his customers, which in our case ensured the end product was a good fit for our needs. We had previously approached banks on our own and were put off by the one-size-fits-all cookie cutter approach. With Malcolm we got a highly personalised service, and a much better rate. Malcolm also made himself available for phone calls out of the blue with left-field questions. We greatly appreciated his approach and will recommend Mal to anyone who asks, and probably a few who don't.