Chemist Warehouse Elizabeth St Victoria Market

Was told that the store is closing in 1 min by the security guard as we enter. We went straight to the aisle for what my partner was after - this male pharmacist in the same aisle (doing some restocking or whatnot) straight up gave us a stare and told us “it s 7pm we are closed yeah?!” (pointing to his watch). Lol cool, we don’t work for you or your store - we are customers, feel free to go back to your cave and work back there.

Why is there a security guard treating you like a criminal? He checks my bag every second time. Other chemists do not do this. Around 98% of the customers are Asian. Do you really think Asians are shoptlifters? I will not go to this insulting store any more.

I felt like the security and one of the floor staff were observing me to see if I was stealing. In one of my visits, an extremely rude guard aggressively blocked my way while leaving the store and demanded in a harsh tone to open my plastic bag to check if I had stolen anything. I definitely felt I was racially profiled (I'm Indian). Never had this experience in any other branch of Chemist Warehouse.

I understand that theft is an issue, but there is no good reason that I’m constantly followed by security. I live around and am a regular customer, if I didn’t steal something the 4th time, I’m not going to steal on the 14th.Even if you bought something the day before, you’ll still be followed. Staff are really nice and helpful, but there are so many other chemists close by, I would give this one a miss.

Absolutely terrible experience. The security guard kept a close eye on me while I was browsing around the shelves. He even followed me as I was looking for my medication. When I was about to leave the security guard forced to check my bag and asked me to show every single item inside. Seriously suspect that the security guard is racist and likes to target customers who come alone. Definitely will not come back here.

Awful service by pharmacist in this particular store. Go if you want be harassed and treated bad. Went for a feminine issue and the treatment by the male pharmacist was complete awful.

Last Monday a friend and I came in here for some makeup and a toothbrush. Security guard followed us around and watched us while we looked at makeup, then when I left to get the toothbrush, he waited a few minutes and then came over to me very quickly, looking very suspicious of me, then watched like a hawk as we continued looking at makeup. We paid, and he physically blocked us from leaving and asked to search my friends bag, which he did very thoroughly. He accused her of stealing something they don’t even sell, and then when it came time to search me, I had my bag open, and he insisted that I remove my books and everything from my bag, and searched every pocket of the bag, including one that was literally empty. I wound up holding about ten kilos of stuff from my bag (not even kidding) and then he was very impatient when I put them back in. Then he searched every pocket of my JACKET. My jacket has about sixteen pockets, most of which are very large. He made me remove books and empty shopping bags and an entire 1.5L waterbottle so he could see there was nothing else. And then he insisted that I empty my smaller pockets. One of them was literally only just big enough to hold my keys and he had me take them out too. I don’t think that’s even legal. Then he told me I was “bulky” and let me go. Overall, not a bad store, but that guy was creepy

If you think that this is a clean and hygenic pharmacy, have a look at their back door! Time the Council paid them an inspection.

security was a horrible man to tolerate .. was following me everywhere as if im trying to steal something.. what a awful experience!!!!! highly not recommended place for a peaceful search for ur desired products...