Adidas

Little disappointing with this store; not much variety on offer, as well as sizes available, staff were lacklustre and carefree, not much sale items to entice customers and not much fun to be in compared to other adidas stores I’ve been to. Personally speaking you’d be better off shopping online; it would be cheaper and quicker customer service.

ADIDAS PACIFIC FAIR is now a performance store, which basically means more ‘active wear’, rather than trying to squeeze it together with ‘originals’ or street wear ranges.You can DEFINITELY still buy really awesome pieces here tho. There were some pieces that we’re really unusual & super on trend, also some similar to ‘originals’.However there is an ‘originals’ store on Cavil Avenue, Surfers Paradise which is close by to this shop.We bought 3 pairs of shoes & , so you can still get the sales person was AMAZING! knew his stuff & made the experience easy & fun.He let us know about the club we could join for free & we got 15% off our first purchase!Also they do still sell ‘originals superstars’, ‘Stan smith’ shoes etc…

Deserves zero stars rating - visited the store this afternoon staff stare but didn’t greet or approach. I walked around the entire store, picked out a few items. There are threes staff members in the store, they are socialising and yelling across the store to each other. Didn’t acknowledge me or make an effort to assist.I had picked out a few gifts, eventually made my way to the register as I finalised my items. The lady behind the register quickly walked into the back room and never returned. The guy then walked towards the front of the store and begun playing around with the hangers. Please refer to my photos.My friend and I called out to him but he ignored us. The best part is the store was bloody empty.. it wasn’t even busy, no customers it was around 130pm and the staff clearly sighted us in store.In total disbelief left items on register and exited the store. Won’t be back in a hurry. Rude, arrogant staff, urgently need customer service training. With staff like this operating your store I don’t know how you are still open. Absolutely Appalling.

3 chicks that are just there to get a pay and leave, they have no customer service whatsoever and specially the check out lady she didn’t made small talk or ask about the fitting of the shirt I got she just check me out as quick as she could. Sometimes I wish I could do 0 stars.

On 06/04/2022, today around 5pm we went to the store, and tried few shoes on. The guy working there was so unfriendly, did not greet while he saw us walking inside the store. He just sat so far seeing the customer as well, did not came and ask while we were waiting to be served. Later, I had to call him and ask to show what I wanted. Very discriminative behaviours were shown towards us. Later, when we left the store too, he was sitting right next to the door side still no greeting, nothing, no smile, no words he was just staring and felt like he wanted us to leave asap so that he could go home. He just stand neqr exit door and ignored us. Very bad customer service and very bad ignorance for no reasons, but, the girl working there on the counter was very good, treated us with respect and good. I do not reccomend he should be there in the store giving such stares and treating people with such unwelcoming attitude and gesture.

Went looking for a pair of running shoes and one of the Shop Assistants (a girl) helped me so much to choose the right pair for me. She literally spent 20’ helping me and explaining things about both running and running shoes. Great customer service!

Was served by Dylan and it was an absolute pleasure as he really helped me out and was sympathetic to my plea.His enthusiasm and attitude was great and if all people in retail were this helpful, shopping would be a much more pleasurable experience.Thanks again!

Store is nice, staff is not.3 staff chicks standing talking nasty stuff about customer that just left the store, in front of other customers, really!Noticed staff with other customers too, did not not want to help them or assist.Asked a question about a shoe and the answer i get is, it is what i see.If you are interested in good service, go elsewhere.

Really helpful staffThey even kindly sorted me out with a discountGood range of shoes

Pleasant and Very helpful costumer serviceI had been shopping couple of times in adidas pacfair and my experience is always pleasant, especially to one of The ladies staffs name Bridget, she’s like my personal shopping assistant, very helpful always assisting and super friendly ❤️ , also a lady name maddy is super patient and helpful,brea is another staff lady she was there comforting me when i Had a terrible day ( my belongings and shopping items were stolen at pacfair) she gave me a hug!! Very genuine and lovely, i cant imagine if you guys here were complaining about them, meanwhile in my experience they’re amazing above and beyondand couple of men staffs are also nice and helpful, 10 stars of this shop and their costumer service! Definitely recommend snd im gonna be your loyal costumer❤️ Thank you so much