Aussie Resort

I've never had a resort manager greet me in the car park and help me to empty my car and carry my bags up! So helpful when you have two kids. Rooms we very clean and comfortable. Would definitely stay again!

I appreciated the good communication and the setting up of a cot for our baby with nice sheets and a blanket, but this isn’t a resort. Lots of the apartments are privately owned or rented by permanent residents. One of the residents was horrible to our kids in the pool and kicked them out of the spa “because I live here and I want to use it”. Four of us in our apartment but we were only given three towels. All the plates were mismatched, with only three tea cups and not a full set of four. Cupboards were stuffed with unused items like an old lamp and wrapped up plates. Furniture is heavy, dark and dated, it’s nothing like the photos. Kettle was rusted with a dodgy handle, bin in the bathroom was rusted. Reception was closed the whole time we stayed so we couldn’t even ask for an extra towel. It’s saving grace is it’s cheap and in a good location, and the apartment has amenities like a washer and dryer.

I would say it is 3 stars. Was not clean on arrival, hairs in the bed and bathroom, ceiling fans so full of dust. Needs a much better clean which I did on departing. However the managers are lovely and the pool area was nice and location was great. The furniture could use a deep clean especially the upholstery or replace as it's very dated. It seems not so much a holiday resort, more permanent renters however we still enjoyed our stay.

Stayed a few times rooms are always clean and tidy. Self-contained and have laundry amenities .Secured underground parking. Pool and BBQ areas always clean and ready for use . Owners are always welcoming and happy to help. Super close to the beach and a small set of shops with all you need within walking distance or surfers paradise just a short drive away.

Definitely not worth the money.We had 1 roll of toilet paper to last us the 6 nights we stayed and reception was closed we had to go buy our own toilet paper. The TV was broken, foxtel & Netflix didn't work the TV was black. Very dark apartment even on the top floor. The room had a very odd smell and the shower was not clean. Had to wash the towels as nobody was coming to clean or replace any towels. Would not stay again.

We've been here 30 years ago and 20 years ago and also last week,I don't think I'll be booking a room here any more, nice place but furniture Iand wall pictures I remember from 30 years ago, update required also If I get charged $650 a night I would expect cleaner room and serviceThe cutlery was dirty in draws, there was lefover food from previous people in the kitchen cabinet, and they expect you to clean otherwise they will charge you for it.If you want people to clean your rooms you should reduce prices...We stayed in 5 star rooms and paid less.Hopefully Aussie Resort will uplift all rooms and check prices and include room service as it should be.All the best

This is quite possibly the worst place I have ever stayed. The room was disgustingly dirty and extremely run down. The staff were also really unhelpful. They said that I didn’t confirm for a portacot soon enough, so I rang and hired one myself from a local company. I don’t understand why the hotel could not of been helpful and just rang the hire company themselves. All in all it was just a terrible terrible place to stay! The lack of cleaning and terrible smell in the kitchen was the worst parts. Do not stay here!

Solo Traveller - I stayed here for 3 weeks and was very pleased with everything. Communication with the managers right from the start was immediate, friendly and helpful. The apartment was fresh, updated and spotless. So happy to have a full kitchen and laundry. Loved having my verandah to sit out on and all verandahs look out on the pool which is lit with coloured lights each evening ..Beautiful walks and regular buses at your doorstep. Thoroughly recommend