Bowens

Great customer service, and good supplies out back

A handsome young man named Jack helped me find the perfect paint I was after. Being in my older years I find it hard to go to the shops these days but Jack made it very simple.If I was in management at Bowen’s I would give Jack a pay rise.

Such a friendly and welcoming experience. Have recently been doing a small DIY project so have placed numerous orders with them. Everyone I have dealt with in the Mt Evelyn and Croydon branches has been absolutely amazing to deal with. Very polite and friendly and really seemed to be interested in helping me. Really great team. Keep up the good work!

I Dealt with Ben in timber for my quotation. When i ordered the materials i dealt with Eboni. She was fantasic and a pleasure to deal with. Nice to deal with a friendly company.

We had been using Bowen’s because it’s close by and we thought we would support our local smaller hardware store instead of Bunnings. But not once but twice now we have gone and purchased timber/melamine sheets and asked if the guys could cut it. They said yes no worries, but when we took the timber over they refused saying “they didn’t have time” or “we can’t cut it in case you think it’s not straight”. We explained we didn’t have power at the moment or the tools at home to cut it ourselves but they still refused. Another reason we won’t shop there again is because a friend of ours with MS who is wheelchair bound ordered an internal door to be delivered to his house on Birmingham Rd (500 metres away) and they still charged him a full price delivery fee. Absolute joke!!!

Super impressed, I was after small amount of hard to find timber. Jack was very willing to help, looked into the stock, found it, called back and had it ready on arrival. Very impressed with the help and service. Recommended.

From the moment Jason picked up the phone, the service from Bowens Mt Evelyn was impeccable. From the friendly reception staff, Jason who was so helpful and the delivery driver Barry, who I could track where he was on my phone. From my personal experience I felt that Bowens Mt Evelyn put the customer before profit. You are an excellent team.

Not open Saturdays! An utter waste of time. Won't bother trying these guys again, will just stick to the big stores that are always actually open.

Go to Croydon for better service.The yard helpers will do anything to avoid helping you load up.Inside isn’t much better.