Montebello Emporium

The shop is well located and has a great range but one of the staff needs a lesson in service and manners

Ive shopped here at least half a dozen times in the last year, it has a wonderful range of beautiful gifts, and i almost always find the right thing. The SOH candles are my favourite. Staff have always been extremely helpful whenever i've been in..

I went into the store on Mother's Day this year and I was completely ignored by the sales person as she was busy talking to her friend. I walked in with my partner, intending to buy something in particular but felt so unwelcome I didn't feel comfortable even asking for my size so we ended up leaving - not a hello or a goodbye, nothing at all. I made them aware of this on their Instagram page thinking they would simply apologise but their response was to block me even though I had not written anything offensive at all. Shocking commercial move and poor customer service especially in the Covid-19 era when I was simply trying to shop local! I will never shop there again.

The quality of the product is great.

Montebello is a beautiful shop with the most amazing range of productsThe girls always greet you with a smile and are very helpful and knowledgeable about their productsLove this shop❤️♥️

Absolutely Love this store and the staff. Friendly, and love all the products! Love shopping locally as well.