CTJ Diamonds and Jewellery

Greg and the team really looked after us!Better price, better diamond clarity, cut and colour compared to bigger retail stores. I had super quick turnaround with getting the ring and it blows my mind every tie when I see it in person.My fiancé is obsessed with it!Thank you so so much and I will be referring all my friends!

As part of an insurance claim, I was instructed to attend CTJ for a repair. From the moment I stepped in, the service has been incredible. Onsite jeweler that clearly explained the repair process to me & friendly staff. Not only that, but in under 24 hours I've received a message confirming my ring is ready for collection. To me, that is just stellar service! Up until this moment, I had spent 5 weeks trying to get my insurance claim processed & in 2 days they have effortlessly stepped up. I will be purchasing ALL my jewelry from CTJ in the future.

I am beyond ecstatic with my engagement ring. Janet’s customer service, support and guidance throughout the entire process was fantastic. The team at CTJ created the most stunning ring. I would highly recommend the wonderful team at CTJ Jewellers.

We worked with Janet to create a custom his and hers ring set with a rather soft stone. We cannot recommend her and CTJ enough. Firstly, we’d received a quote from another jeweller for a 9k gold setting, whereas Janet was able to quote us a much better price for 18k! She was super helpful, helping us to refine the little details that ultimately made our rings better than we had originally planned! Thanks so much for your professionalism, speedy turnaround and for not ripping us off unlike other jewellers! 10/10, we love our rings!

CTJ were amazing as they guided me to pick an engagement ring. They were patient as I was very indecisive of what shape stone I wanted. They were transparent and not pushy! I just got my ring and it’s gorgeous. Everything is just what I asked for. Thank you Greg and Dianne.

Very unhappy with the service received and quality! My husband was told when he purchased my engagement ring & wedding ring that we would have a complimentary resizing due to me being pregnant at the time, I confirmed that it would be possible once I’d lost my pregnancy weight & was told it would be fine! I then went in for my resizing only to then be charged full price even after explaining we had been promised this as part of the sale no care was given by the manager!The ring also have multiple issue with it, the first was a dull diamond that I had to ask to be replaced and the second was that a diamond fell out not long after having the ring!So be careful what you are promised by this company as apparently they will just go back on it at any time!*Response to owner- I was never informed there was a 12 month expiry for the resizing, this is first I’m hearing of it! I even called up serval times in the first 12 months to check & was told it was fine to wait! I even asked about it when I had the Dimond issue & was told to wait!The cost of the resizing I was told was full price $120 for 2 rings resize, this is already more than other places I was quoted afterwards! The coating was extra but was kindly added in by your nice sales assistant when I was almost in tears in your showroom but was not offered to me by the manager even when the situation was explained! Either way I should not have had to pay because of a internal communication issue on your part!If you lived upto your so called values you would have done even one ring complimentary as promised or even as a good gesture for the misinformation from your staff but I’m left out of pocket, disappointed from the poor customer service & will not be recommending you to my contacts.

NOT Happy… I had a sit down with the owner luckily enough to create a rough design of an engagement ring. Was promised to be contacted within a few days in which it was unfulfilled. I rang the store and was promised a call after the customer he was currently with to also be ignored for the rest of the day. Another call the next day from me and another promised contact for the following day. To no surprise, again no contact. Had to call once more today for the same rinse repeat. This time however I am frustratingly told that it is the best that CTJ jewellers can possibly do. Been almost 2 weeks now blinded of my rings process. Disappointing

Excellent service and value. The team including Leanne and Greg were there every step of the way during my journey (confusing at times), of buying an engagement ring. The ring was completed on time and is stunning. I would highly recommend CTJ to anyone looking for quality jewellery at a great price. Thanks again CTJ!

Thank you Greg and Janet for your beautiful work and support. I highly recommend CTJ to anyone, no matter your budget. They are very experienced and will talk with you, and work with you. All the best to you both.

I'm beyond ecstatic! My engagement wedding and eternity rings were made by Greg and his team.I truely have my dream ring. IT IS STUNNING!! Greg sat with me for over an hour designing my perfect ring. Not once was I rushed or felt uncomfortable. The level of professionalism is beyond words. Dianne and Leanne were so lovely and amazing customer service. I'm recommending CTJ to everyone. Do yourself a favour and see these guys. You will not be disappointed!