My Guardian - Aged & Disability Care

HIGHLY RECOMMENDMy Guardian is an age care business that operates with professionalism, honesty and integrity. Extremely happy with their service and caring for my Grandmother 83 and Grandfather 90. They went above and beyond to make us all feel welcomed. They also supported my grandmother in dealing with the situation of her husband’s change due to Alzheimers. My Guardian, (especially Samar and Zeina) were all lovely and friendly Arabic speaking staff. They helped my grandparents understand what they are eligible for. Thank you My Guardian for making my grand parents happier.

The best move we made for my parents, was to allow My Guardian to look after them! All the staff are a pleasure to deal with and are always so helpful and informative. Mum and dad have had a few case workers look after them over the years and they've always had their best interest as the top priority and none more than the lovely Nessryn who is their current case worker. It was very hard to trust anyone with my own parents, but My Guardian have proven to be the right fit. Thank you all so much for your continued care.

My guardian has been a pleasure to work with and a company that I can not recommend enough to others who need disability support. We have used My Guardian's support worker's for the last 2 years and have always been provided with prompt and caring support/services. A special thanks to Gigi who has gone the extra mile to help us whenever needed.

Both my parents (89 & 91yrs) use MyGuardian to provide Home care service. I was recommended by a friend about this local company. From my first contact, the service was fantastic. Every time I ring, my call is answered promptly by courteous, professional staff. The care managers are amazing, every request is granted. The personal care staff that attend to Mum & Dad in their home are Brilliant. Always on time, always polite and respectful and I cannot fault any of them. We used a big rival service provider for years prior and I wished I had made the move sooner. My life is so much less stressful since switching to MyGuardian and I highly recommend this professional, caring and compassionate company. Thank you

I have been with My Guardian for the past ten months after two less than positive experiences with other providers after moving back to Sydney from the country. The staff at My Guardian are always available to assist with any questions I have & to solve any issues that I may be experiencing. The staff that come to my home for domestic support & to take me shopping are professional, friendly & do all they can to make my days easier. I would recommend My Guardian to anyone wanting a provider that actually makes a difference to their clients lives.

My husband is currently using the service he is very happy with his services. My guardian’s management, carer, and accounts team are responsible, approachable, kind, dedicated and helpful. Gigi is always helpful over the phone whatever I requested for extra shift in emergency with change of shift or in any helpful aspects she is always there to help. I highly recommend My guardian to people with disabilities ,elderly and need care services and support. No doubt 5 stars. Very deserving.

We have been with My Guardian for approximately 2 years. Would highly recommend their services. We have found all staff we have dealt with, caring and compassionate. Special mention to Gigi in the admin area, who always keeps us informed and for whom nothing is too much.

I highly recommend My Guardian. We have been with them for over a year now and they have been providing us with great services. The various dedicated staff have been professional and lovely to deal with, particularly Samar who is recently taking care of us. She is consistently performing a great job at staying on top of our needs and keeping us updated with changes and options.

I was looking to transfer providers and wasn’t sure where to go. After searching my wish came through and through word of mouth I was referred to My Guardian, who came highly recommended. Since transferring to My Guardian we have had no regrets.They have been very supportive and understanding of my dad’s needs. One of my wish list requirements for dad’s carer was to find a personal carer that could connect with my dad.My Guardian (Lara) took the time to listen to me. Lara was able to find the right person who has been sensational. It’s like he and dad have known each other for years.It’s important I feel to have such a connection as they are entering into the home. You want your parent/s to be comfortable.I highly recommend anyone looking for a provider to reach out to My Guardian. You can’t go wrong.

Highly recommend My Guardian, they have been providing excellent service to my mum for a few years now and knowing how fussy mum is they always try their best to accommodate and cater for her needs and go out of their way to keep her happy. Staff are friendly and professional and keep you informed of any changes or updates. Keep up the good work team.