Shashi Beauty Salon (Shop 2073 in Westpoint Shopping Centre)

It’s a beautiful place with beautiful hearts . Shipra u r gorgeous. Her work is highly recommended. I use to go there , she is very soft spoken , friendly and very helpful.I recommend everyone to go there. She is really very good in her skills .

MINUS 5 Stars. Avoid at all cost!! I only walked in because I walked by and they were available then and there, only to find out why especially on a Sunday daytime. The lady talked with her bf or partner on the phone the whole time while I got my legs waxed, left me in the room to go answer the phone at the reception and talk to another customer when someone came in. Fair enough she was there by herself but still, so rude and no apologies for the disruptions. Also she didn’t look like she wanted to be there. This person had absolutely no concept of customer service. Don’t know why she even works ?

Threading was advertised at $10. Asked lady how much she said $15. I thought okay. And then after the service was finished she charged me $17!!! I asked her why when she told me it was just $15, she said price increased. Wow, the price increased after 5 minutes!!!!! Lady didn’t smile at all, looks like she doesn’t wanna work there. Brows not done great, one is thinner than the other.To the owner, any business will go down with unprofessional staff. It is imperative they are trained before doing any service.NEVER GOING BACK.

I have had my eyebrows done here since I was 16 they are the best eyebrow ladies l have ever been to. I always leave feeling happy with the look of my eyebrows and the customer service.

Bad service I don't recommend it at all , unprofessional staff and they don't know what to do , the burnt my scalp while doing blow dry and pulling my hair without caring . I will never come back to them.

I just went in to have my eyebrows done and the lady was so rude. I will never return and I will tell people how bad it is there. Very disgusted and angry.

I chose this place as being a salon I thought it was proffessional until I had eyebrow tinting done which she attempted 3 times and it was gone the next day. And had my hair coloured in the most unprofessional way where she put the colour straight over dark hair without bleaching which looked shocking the very next day and at a cost of $135. She had no clue what she was doing, always on her phone, and looked bored with her work. Whilst there a young man told her off for ruining his eyebrows too, and it’s not reassuring to see signs all over the walls saying to phone Shashi if you have any issues, I now know why. Never going back there. I honestly don’t know how they remain open with such shocking service.

This is the worst place I have ever been to!!!. The woman who threaded my brows was rude and dismissive, absolutely no customer service skills whatsoever but happy to take the money after a 1min job on threading. I asked to have a small tidy up and the result was the thinnest brows ever!!!!. I alsoasked about microdermabrasion and she flat out said no your skin is too bad in a blunt rude manner. Did not offer any alternatives i.e a facial instead. Absolutely offensive woman - she shouldn't have anything to do with others. Was poor threading as well, many hairs under the eyebrows and did not thread the middle. When I asked if she could she just dismissed me and asked for payment.Avoid Avoid Avoid!!!! I have only given one star as could not post review without one - this place deserves not even one star.

Unprofessional staffUntrained she does not how to do threadingShe made me eyebrows like an untrained person does.I was the only customer there but still she was showing attitude no smile on face thanks for giving me worst service

Had my eyebrows and lip threaded. I went in for a tidy up, first time ever. She took half my tails off and my lip has 4 huge cysts on it. One eyebrow is cut shorter than the other in height and length. I look completely different! It’s awful. Never go here. And it was incredibly painful.