Chemist Warehouse Hervey Bay

Large store with lots of stock. They also have a chemists at the back that fill our prescriptions which is very helpful!Staff were helpful and professional when I went to get two rounds of antibiotics! Gave me the full run down of the potential side effects and if I should consider taking supplements. Also when I should go to the doctor. Very reassuring!I found everything expect the fragrance section clean.The fragrance section had many bottles caked in thick foundation from the makeup area, I’m guessing it was school children. Which made the testers unusable

Sonya is always so friendly and helpful. Makes it easy to get everything we need.

Staff extremely rude to customers. Standing waiting to be served and they walk past and ignore customers. When speaking to customers their tone is disrespectful.

Very friendly and helpful staff. Great location. Excellent variety of products.

Shop has no staff , script take sometimes 45 mins , I asked a counter for help locating an item & got a direct rude remark - shop elsewhere & pay a little more for service

Staff are always helpful, professional and will give you their time. They sell a range of useful products along with a plethora of products which I believe are not compatible with tga (false therapeutic claims). All pharmacies do. But back on track.. the prices are very reasonable.

Not my usual Chemist & Today I remembered why!The sales assistant staff were great assisting with my make up purchases. Unfortunately though their pharmacists think they know better than my long time GP & refused to fill some scripts issued by my GP on the day. When I questioned as to why, I was pretty much given a public dressing down by the pharmacy assistant, who has absolutely no idea about my medical issues, medications or treatment. By 'Public' i mean she had no problem mentioning my medications for everyone to hear!I was absolutely appalled by their behaviour. I'm usually not one to leave negative reviews, but his was a must. I don't want others to have to deal with this also.I went to my usual chemist who filled the scripts & were lovely as always. Anyone in the Hervey Bay Area - Do yourself a massive favour & go to Direct Chemist Outlet at 46 Main Street, PIALBA. This is my usual chemist & to say the customer service, discretion & friendliness is far superior is an understatement! Also, as a bonus they are cheaper :)

My wife and I went this store today to obtain several prescription medications. However staff informed us that we were one day early" to have the medications dispensed

Went in for some Anagraine. This is a paracetamol and metoclopramide combination drug used for migraines to prevent vomiting and reduce pain. It is a schedule 3 drug meaning it is dispensed by a pharmacy without prescription. As the type to get sever unstoppable vomiting with my migraines I have used this medication many times with great success. Usually you would use this medication at the onset of symptoms to prevent vomiting so it is important to have some on hand for when the migraine occurs. I was told by this pharmacy that I would not be dispensed it as they did not know me (this was AFTER I showed the counter staff my driver’s licence). I was told to either go to a doctor for a script (legally not necessary due to the drug’s classification) or come in with symptoms to prove I need it. As I do not believe I should be financially penalised for having a long term medical condition I will enjoy coming back to this store whilst vomiting. I can only hope I’m in Hervey Bay and close to this store when it happens!

Your standard chemist warehouse with everything you need for health, fitness,gifts and many more great items. Staff are always friendly and helpful and are more than happy to find a product at another store if they don't have it in stock.