National Dental Care, Newstead

This was hands down the best dental experience I’ve ever had. On my first visit I dealt with Dr Bree and she was so lovely and welcoming. She explained everything perfectly and was upfront with how much the procedure would cost and what was involved. On my second visit I dealt with Dr Nish and he made sure that I was extremely comfortable throughout the whole procedure. It was absolutely painless and was over before I knew it. Both dentists were extremely personable and knowledgeable and at no point did I feel like I was just there to get my teeth drilled, I had a great chat to both of them and I highly recommend them to anyone who wants their next dentist visit to be quick and painless!

7 texts, 3 phone calls, emails EVERYDAY to try and confirm may appointment in the week leading up to my quick initial consult that would then lead up to at least $10,000 in costs in subsequent appointments.More than 24 hours before my appointment (Thursday 9am for a Friday 1pm slot) it was unceremoniously cancelled by text message.Then an immediate email follow up -If you do not respond to this email we will cancel your appointment" - an hour later it was cancelled.THEN the staff member asked WHY .... WHY did I not respond to their confirmation requests as the dentist would like to know before deciding whether I deserve to keep the appointment or have it rescheduled.HOW DARE YOU!This is supposed to be a professional healthcare company NOT the principal's office at primary school!!!How dare you expect to drag me into the office for an explanation as to why I didn't promptly cater to your ravenous need for this confirmation and to then to feign to be incredulous when I asked why YOU exactly need to be told why and aggressive manner you responded with resulted in the same returned. One gets what they give. But apparently that can only be one-sided."WHY did you not take the time to meet our demands that will result in us making lots of money from you

I was disappointed during my recent routine dental examination, clean and x-rays not once did a qualified dentist come in to give me an examination or view my x-rays. In my past visits to this dental practice a dentist would either perform all this work themselves or at least provide a dental examination before or after the clean with a hygienist making sure they have not missed anything during the examination or x-rays.Overall, decent clean but no polish was provided.. friendly staff, but no dentists to be found in this Dental practice..Edit -Thanks for your reply, and since you're mentioning Alice, I will now refer as such. I am glad Alice is qualified to do such things, however like all other times I have booked an appointment it’s to see an actual dentist and according to your reply Alice is not a dentist.I have never once booked to see Alice or any other type of health provider than a dentist and in fact I always get told we have booked you in with Dr..." and every time I have booked recently <1.5 years it’s been to see Dr Matt and I was never made aware of this change to see a Oral Health Therapist named Alice. So

Recently had some work done by Dr Mayra, and it was the most enjoyable experience I've ever had at a dentist. I was so relaxed I fell asleep (no gas needed), and that's never happened to me when laying in the dentist's chair! A very caring and thoughtful dentist.

National Dental Care have been looking after my teeth since they opened shop, Kieran was my dentist up to the time he moved to the coast, Matt is now my dentist, we are about half way through some complicated work and I must say both these guys are super stars.

The service and expertise I have received from the team here have been nothing but phenomenal. I have had extensive problems with dentists over the years and Dr Kieran McNamara and the other team members has been kind and thoughtful and above all else professional. Very grateful for their care and attentiveness to my needs. Thank you.If you are looking for experience and professional services with a touch of caring bed side manner. Please look no further.

My girls and I have been going to national dental care for over 5 years now . The team at national dental have always made us feel so welcome and always go above and beyond .We are so thankful for you all .

Dr Matt is very gentle and thorough, lovely personality and caring. The office staff have a warm and welcoming attitude. A very efficient Dentist to be associated with.

I won’t be going anywhere, the team are all friendly and follow up. They are all very professional and caring

Disaster experience from Dr McNamara the unprofessional dentist I’ve never ever seen in my life. I have had a tiny little decay and I was strongly pushed by him to do filling because he said me infection will starting sooner and makes more tooth decay so I listened everything he said and did filling however he screwed up and destroyed my tooth. After the treatment I felt very painful because of bleeding never stopped so I had to go back to NDC again and really needed to discuss with the Dr McNamara but instead of him Dr Matt showed up and Dr Matt gave me choice of options to what I must to do next therefore he suggested me to do refilling and then the root canal treatment at NDC or go to the different dentist and do it. Meantime when I was in the room with Dr Matt, Dr McNamara was walking around the office and doing nothing because there’s no patients were left so he could make a apologise to me at least not just running away like a snake.When Dr Matt gave me a quote for the root canal treatment, I realised and told them “Why Do I Have To Pay?” Your boss is the one who ruined my tooth. They shouldn’t charge me $10000 I mean I felt they are insane. I need my tooth back.