Petbarn

Terrible store, terrible driveway entry which damaged my cars front bumper and they don't want to assist.First they blamed the council, then the council said it was the business, then the business blamed the landlord.Ultimately a person with a disability car has been damaged trying to purchase a product from their business.More horrifyingly, they claim their is no camera footage of the incident on their front driveway.Horrible business.

Great customer service and offered to price match my $300.00 shop down to $170.00 :)

The staff at Petbarn Eltham are always friendly and helpfull. They make you and your pet feel welcome.

Very disappointed today with Petbarn Eltham. Website indicated store was open until 6:00pm but when I got there at 5:15pm the door was locked. I noticed someone was in the store as the lights were on.I knocked on the door as I really needed Cat food and they came to the door but told me that they were closed early due to the public holiday and the website hadn't been updated. I didn't mind that, but I explained the situation relating to my need to purchase Cat Food, but was told that the registers were closed up for the evening. I was willing to pay cash (I didn't even mind not getting change money) but they still were not willing to help. I guess Petbarn is not overly caring when it comes to the need of your pet if it is outside their normal business hours.

Great staff- friendly professional and very helpful.

Very helpful with fitting a harness for my small puppy; tried so many on until we found the perfect one! Thank you for your persistence! Had been looking for a while. Very happy!

Amazing service, Chris the store manager was really patient with us as we were adopting a grey hound and talked us through different products and their benefits and use cases with our new friend. Could not recommend them any higher based on the service we received. Will definitely be back!

Great staff at this Petbarn! Super friendly, knowledgeable and helpful. Highly recommended.