Aussie Pharmacy Hornsby

What can I possibly say about this outstanding Pharmacy, I have been coming here for years and under this new outstanding management and there team, it's a pleasure dealing with them and especially with Gita and Hamish they both have wonderful mannerisms, beautiful smiles and they real make time for you and understand your need and concerns.It really is pleasure going there and with out a doubt I would recommend Aussie Pharmacy for sure.

It was my first time coming this week. Unfortunately it was unpleasant. The customer service and communication skills from the dispensary area was lacking. No smiles from the person taking my order and I felt like a nuisance. I overheard from another staff member they are down many people this week - but no matter how busy you are, please at least explain the situation, reassure the customer, or offer a realistic indication of waiting time... instead of looking annoyed in front of the customer. I'll give the benefit of the doubt they are just under pressure but please dont take it out on the customer in future.

Excellent service. Gita was extremely helpful. I’m on a waiting list for a sought after medication for diabetes and so far I have always manage to get it. This is so important for me. Gita has always been helpful anytime I have been in the chemist either for information or products. She also very friendly and takes time to chat. Highly recommend this chemist.

Geetal gave me my flu and covid injections last week. She was kind and gentle and very professional

Excellent, friendly, personable & caring service from Gita & her team, from the dispensary to the checkout.The aisles are spacious & stock items are easy to find.Highly recommended.

An impressive pharmacy. The exterior would suggest that this was a small pharmacy, with the usual prescription counter and a corner shop variety of tissues and soaps. On entry, this small pharmacy, reveals so much more. The variety of products they offer is extensive and the staff both on the floor and at the dispensary are warm, inviting and knowledgeable. Gita, the pharmacist who helped me was very friendly and expert in her advice. I cannot recommend Aussie Pharmacy highly enough, please go check it out!

Gita did an amazing job to mix compounding cream and exceeded exceptions from a time and price perspective. Plus the team at OZ are so friending and helpful

Given we are in middle of flu and covid seasons, I'd expect the staff to at least adhere to basic mask wearing protocols. Patrons may be having weakened immunity, so this is a fundamental risk reduction strategy. Unfortunately, that's not the case here. Add to this very long (30min) wait times, and this pharmacy feels like a petri dish.Amended to 1 star. After 30min+ wait, the script i got was not filled correctly.UpdateUpdate from previous review of six month ago. I went to get refill from a script they insisted they keep in store. I guess thar ensures you cant shop around their bad service. After 25min wait, I was told the script had eith them had expired. I asked for the script so I discuss with my doctor. It turns out they they gave me someone else's script! Heading back to the store to return the script gave me (privacy, people) and collect my actual script.I strongly urg people not to trust these folks. Is it possible to give a negative star rating? Maybe a blackhole rating is needed? Three blackholes from me.

The team at Aussie Pharmacy Hornsby are just so friendly and kind all the time. Jita who I always deal with has been so proactive and kind in making sure I have the correct amount of meds that I need. Thank u !

I have been going to the same Pharmacy for many years and while there were a few hiccups when the new owners took over those problems have been totally overcome.The staff are helpful, knowledgeable and go the extra mile.When I had Covid a staff member bought the anti-virals to my door less than an hour after I spoke with my doctor. Amazing service.I am also on a drug that is difficult to get at the moment and they have been ensuring that I don't run out by letting me know when they have stock.Aussie Pharmacy is exceptional, and you get wonderful, personal service of the old-fashioned kind.Can't recommend them enough.