Zara
408 Reviews
$$
- Tuesday9:30 AM–6 PM
- Wednesday9:30 AM–6 PM
- Thursday9:30 AM–9 PM
- Friday9:30 AM–6 PM
- Saturday9 AM–6 PM
- Sunday10 AM–6 PM
- Monday9:30 AM–6 PM
About the Business
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Contacts
Website
Call Us
Cnr Herring And, Waterloo Rd, Macquarie Park NSW 2113
Hours
- Tuesday9:30 AM–6 PM
- Wednesday9:30 AM–6 PM
- Thursday9:30 AM–9 PM
- Friday9:30 AM–6 PM
- Saturday9 AM–6 PM
- Sunday10 AM–6 PM
- Monday9:30 AM–6 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
Recommended Reviews
AMANDA MATTHEWS
01.10.2023
Zara
Zara Headoffice - your Macquarie Centre store manager *Daniella* is condescending and rude. And judging by the other reviews here, I'm not alone in my thoughts. I went to *exchange* a current item for a *same price* item and was declined the exchange because I'm outside the 30 day period. I was directed to a phone number and asked to jump through multiple red hoops, calling, sending emails, getting written permission etc for the exchange of an $80 shirt for $80 pants.Don't shop here if you enjoy good customer service and you like the freedom to change your mind.
Ramtin Kazemi
24.09.2023
Zara
The girl who is the manager of the shop is such a rude person who lacks the basic skills of customer service. I, a long lasting customer of Zara, was there to return an item that was 7 days past their so called 30-day cooling period, but the way she acted and talked to me was so unprofessional and rude. She almost fired the staff who paged her for me right there. So disappointing, Zara crossed out from my list for good!
Super_
18.09.2023
Zara
The two times I’ve been there, the lady with the hijab ( I’m assuming is the manager) has been verbally abusing her staff (Saying some absolutely heinous things). If this is a regular occurrence I don’t know why the staff still work there. If your planning on working here I suggest you wait until that lady is fired.
Andrea Valdés Solari
18.08.2023
Zara
Every time I enter this store and a white man or an Australian takes my order, they make rude with me, the ill-manner educated racist at the time of paying, only to me he did not say “hello good afternoon”, he left the greeting in my mouth, he only asked me cash or card, and at the time of telling him cash he gave me a stupid face, and when the next person pass he shouted good morning with the tremendous smile, racist little man who learn to be people first. This happened in Zara of Macquarie Park.
Min Min
05.08.2023
Zara
most of the young girls are very patient and polite and will go the extra mile to help you if they can, i was looking for a shirt that was the last one left and she struggled to find it but couldn't but I saw her looking around non-stop and even went backdoors to check, she said sorry she couldn't find it but eventually she found it and ran after me to give it to me
Tommy Campbell
26.07.2023
Zara
Awful customer service at changing rooms when waiting around for my partner to try on clothes. Rudely told to stand in the middle of store as “there is a zero waiting policy”. in no other Zara store I have been to or any of their competitors, have they had this approach
Kirit Patel
25.07.2023
Zara
Price always rising, but very good quality clothing. Accessories and clothes for women, men & children. Nice decor and lighting, very clean, friendly and polite staff, ample parking.Look out for special deals.
Y A
25.07.2023
Zara
That very rude manager in the store! I was 1 day late to the due return date. As a long term customer, I don’t even return anything normally. She refused to refund but force me to take a credit note. And really? I have to be so grateful that you make an exception for 1 day shy of return normally you won’t even let me return? After all she won’t even look at me and called next customer to come. What a b! That’s it ZARA Macquarie I m not coming back again. You can have your credit note up on your face.
C H
20.07.2023
Zara
Picked up my click and collect order for my kids today, went to the kids clothing counter and Sakchi(?) was super helpful to try to grab my stuff for me despite the other staff there said I should go downstairs to the main counter(with more than 20people waiting!).
ben b
08.07.2023
Zara
Not happy with the quality, only lasts couple washes. Terrible customer service too!
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Cnr Herring And, Waterloo Rd, Macquarie Park NSW 2113
Zara