Sekisui House Australia

DEPLORABLE CUSTOMER SERVICE...NO WONDER THE SA RANCH CLOSED DOWN...BEWARE NOW TRADING BACK UNDER AV JENNINGS..cant fix my leaking roof...CLOWNS

Asked the customer service person assigned to us when the next work will be done, as it's been a month since we made our 2nd progress payment. Didn't get any updates at all even when I asked if there's at least a rough schedule. With the lockdown and all, I couldn't go to the site to check.Next thing I know, I was getting charged for another progress payment.Really bad communication. Just hoping the quality of the built for the price we paid is worth it.Follow-up 15/10/2023:Staff has contacted me and so far I'm happy with the improvements they've made regarding communication. It's nice to finally know their target dates.I've passed by the house recently and so far it's looking good.Update: 24/11/2021Terrible service. Had a concern about having the wrong thing installed at the house as confirmed by the contractor, Sekisui won't allow me to view house or even send photos for reassurance. They've communicated but gave the wrong info (that they've installed something that wasn't part of the contract).House is set to finish end of February 2022. Really hoping there won't be any further delays.

Have seen the Melrose Park Apartments at Melrose Park, pretty solid quality and beautifully designed by the architects. They also have another project The Orchards at Norwest which I believe will be very amazing as well given its connectivity to Norwest Metro Station.

Great service

Live in one of their apartment buildings - superb design and facilities. Of course, we had some defects like everybody else has but they have been very efficiently rectified.

Stunning build quality - and great people to deal with 10/10!

Great quality, beautiful designs

Delivering great projects in Sydney and Brisbane

I don’t get it. This company has the best, most luxurious pre-fabricated homes in the world.There home market, Japan is going through population decline as is other surrounding Asian markets. Except Australia.There’s so many incentives and opportunities for people to build their homes here in Australia, didn’t I hear our PM say he wants 1,000,000 new homes on his watch?Yet Sekisui doesn’t give the Australian market access to these great home designs!

the worst developer in whole Sydney. They just rip you off. I am resident of Taiga. Terrible customer service.