Jimboomba Community Aged Care

they were very rough with my grandma. when i came to check on her, her ashes were all over the ground

Premises and rooms are immaculate, friendly helpful staff, doctors and nurses respond to questions quickly, laundry service is great. Residents encouraged to join in with activities and the Friday afternoon happy hour often has entertainment. Happy staff create a good atmosphere :)

They are very caring people. The carers and nurses are lovley. And it is a lovely building.

My mother 95 years old was very much Against going into a aged care home. She moved into Jimboomba community aged care and loves it. All the staff there are so good and helpful. The place is immaculate and the facilities are outstanding. First class.

This is the second Brisbane nursing facility mum has been to and the other (very well know company) does not compare to this one. Mum has Dimentia and is at the point where she is mostly in bed and has very little verbal ability now. She now has trouble swollowing which has caused a few issues getting her food sorted due to some miscommunication but we're getting there. Renuka (Manager) is lovely and very accommodating and empathetic to our needs. Any issues and she's right on to it.The staff and in particular in mum's wing are amazing.I can't speak more highly of them. Having permanent (regular) staff makes all the difference. You can see how much they care about their residents. I'm so glad we found this facility and being a couple of minutes from home is a bonus.I can also tell mum is much happier here.The facilities are gorgeous and the atmosphere is very warm and welcoming.Highly recommended!!

Both of my parents are in jimboomba community aged care , they have staffing issues with a lot of agency that don’t know the residents… taking the regular staff away to open up new facilities is upsetting for the residents…. An omelette is just way out for them to provide . Also the attached picture is of a colouring in competition provided by the lifestyle staff IT IS DEGRADING!All that said the regular staff I find absolutely lovely and caring. Oh and the jury is still out on how I feel about the new manager.I am just being honest

Since moving my wife Kathleen to your faciltiy she has improved a lot in her appreciation of her surroundings looking out at gardens and forest, whereas before her view was brick walls and more brick walls.I also enjoy visiting as both of us can view the scenery. I am very pleased with the care Kathleen is receiving........well done to all concerned. Kind regards Ian Turnbull

I have worked here. It is a vast improvement on most in the area. Nice staff and caring nurses. Nice garden views. I would put my parents here if the time came.

Although Jimboomba Aged Care looks beautiful, they have a long way to go to get there procedures and practices up to a quality standard. We placed our Mum into Jimboomba for respite with a view to a full time placement at the end of this time. Many errors in care and procedures were made during the three weeks of respite. After a fall in which family members found Mum on the floor, some lovely staff assisted in helping her off the floor, only to be told they shouldn’t have done this until Mum was checked by an RN. Then her medications were incorrectly checked and decisions were made to not send her to hospital for a head injury. This decision was eventually overturned and 6 hours later she was sent to hospital to be checked. My family were prepared to overlook many errors as teething problems in a new facility, but as this was not the first signature care facility in the country, staff should have been fully trained before it opened. When we asked to speak to the clinical nurse about where they were looking at offering a room in the facility to Mum, they took offence at our questions and decided that they would not offer us a placement there, as we obviously would not be happy. At the time Mum had been incorrectly placed in the locked dementia ward with no medical paperwork to support the placement. All we wanted was an assessment to be made on where she needed to be in the facility and that we were not wanting her in the locked ward. When you get passed the beautiful facade you find that although the staff were mostly delightful it was a high powered sales pitch being made by Jackie and the actual services did not live up to the promised hype. I am sure this facility suits some people very well, if they are placed correctly to start with, but in our experience it was not the best place for Mum. She is now in a lovely facility that is not a locked dementia ward and is enjoying taking part in the many things on offer to the residents, as she can readily access them.

Could not recommend Jimboomba Aged Care enough, the staff are so friendly and the residents are always participating in activities that allow them to have fun with each other and enjoy themselves. My parents had become residents last year and had settled in after awhile. The staff were so kind and willing to cater to their needs which was so appreciated. I truly could not thank them enough.