My Hiep Automotive

I wish to give 0*. Very unprofessional and rude.I did the first call to them today (18/01/2023) at around 9-10AM to book for a pre-purchase test. He (Tien, seems to be the owner of the car shop) said ok and asked me to confirm the time after my car inspection.After inspecting the car, I did the second call (around 11AM) to him to confirm the time and he said I CAN COME NOW. We (I and the car owner) drove to there, which took about 7min. Surprisingly, he said I need to wait for 30-45min as he was servicing other cars WITHOUT saying sorry/apologize! His expression showed that not following his confirmation was not a big issue at all! So my booking and confirmation just 10min before are for what??I'm 100% sure that I spoke to the same guy in our mother language-Vietnamese. So, there was no misunderstanding/misleading here!

Don’t recommend. Over charged .Just worst service i did ever. Only for general service they charge me $600 only for oil change,airfilter and spark plugs thats it . Where as other central do it for $400-$500. They told me they will do cabin filter,oil filter,oil ,spark plugs,break pads and refill every fluid for $640 but they charged $600 only for 4 things.

Serviced my 2011 FK2 hatch on the spot, without an appointment. Rotor, brake pad, oil and filter change. The staff was super friendly as well. My only place to go for my next service.

Best mechanic around. Good price and excellent service. Currently take 2 of my cars there and have been for the last 10 years

Alex is really helpful and the workmanship is impeccable. Easy to talk to. Even its abit far from my area, i will surely comeback again.

Had starting issues with my VW R32. Took it to another mechanic but they could not find the issue. It was there for over 5 weeks with no progress. Got the car towed to My Hiep mechanics to run diagnosis and check up to see if they can fix it. Surely enough, within a week they found the issue and resolved it quick smart. Alex is the man to see. Great help and very responsive. Will use them as my main mechanic going forward.

Hands down Alex provides the best service. Not only did he stay back hours to tune my Audi A3 he topped up my oil when he noticed it was low and provided me with more knowledge about tune ups and the different stages involved.Am definitely going back to My Hiep for stage 2 when the time comes and for anything else car wise.He's found a new customer with me that's for sure.

Very good service and good advice. They are doing my European car's for a very long time and I have no problem with them.

Absolutely nice and reliable guy. Alex is great, honest and very supportive. Cant go wrong with him

100% recommend. I first contacted Alex for a service for my A250, then recently came back to get my brakes replaced. They are fast, efficient and very friendly. Super knowledgeable in what they do and I will be coming back for future services!