Goodlife Health Clubs Kingsway

The gym is pretty average I’d say. The weights area gets pretty messy and all equipment is quite old. The upper floor is a bit more modern but is still limited in the amount of machines. The prices for membership are ridiculous compared to surrounding gyms which charge much less and don’t lock you into long term contracts. I think the price they charge is not representative of the quality of the facilities and that’s the reason it receives such a low rating for me. Even after leaving they continue to contact me offering me deals to return to the gym even after I have told them to cease any further contact with me. They also changed the amount I was being charged midway through the contract which I thought was unfair, with no staff member able to offer me a reason for the price increase. They also charge $20 for training every quarter which is not removable from the contract and so overall the membership can be quite costly for the lack of overall quality.

I have been going to the gym for a few years and have always found most of staff friendly and helpful. If I have an issue I speak to the reception staff and it is sorted out. I enjoy the fitness classes and the training equipment is adequate for my requirements. It is open 24/7 and certainly meets my requirements. If people have an issue speak to the staff or manager to fix it. I would recommend the gym to others of all ages.

Horrible service. My account was deducted even during 7 day free trial period. It took months before it was being refunded with many phone calls and complaints. So be very sure before you sign up!

I'm a member good selection of machines missing a couple, boxing bags are terrible,should have classes during the non peak times,staff are friendly and helpful, toilets in men's does smell from time to time,way to hot up stairs on hot days overall Joondalup much better

Great gym, good variety of classes. Has everything you need.

Just transferred from jetts kingsway and the help I received from Annette was caring and thoughtful. I have no other experience here yet but it's a good start.

Do NOT sign up with these incompetent clowns.I signed up in December 2022 then requested my membership be cancelled in January 2023 due to losing my job. Instead of cancelling my membership and contract, they’ve dragged it out to March where they sent another email asking if I still wanted to cancel my membership and they have ‘options’ should I wish to remain a member.I’m now being harassed weekly by ARMA who refuse to acknowledge my repeat requests to goodlife and trying to make me pay for something I’ve never even used. Goodlife? Hahaha.. a name change seems appropriate.

My wife and I went here for just over 18 months before changing to another gym. For us, the cons outweighed the pros. I'll list all of them to help people make their own decisions.Pros:- Large range of okay equipment (not great but serviceable)- Lots of fitness class optionsCons:- It's hands down the worst facility we've ever been to for having people unrack their weights or wipe down equipment. The staff try to do it a bit but don't come close to keeping up.- The gym does get extremely busy quite often, so equipment can be hard to use.- Even though we finished our 18-month contract, we were still charged for 30 days after cancelling. Which while a part of all their contracts, just seems very unfair.- The gym was basically impossible to contact via phone, but we would receive cold calls from personal trainers trying to get us as clients.- If equipment is out of order, it takes an extremely long time for it to be repaired.

*First of all this gym is 24/7*Easy parking access.*Good facilities.*Equipment in great conditions.*They let you go a few times to try it out for free.*Big gym.*There's also a little shop inside the gym called Hypoxi which is great for loosing stubborn fat, they give you a discount when you are a member of the gym.*Also, if you are unsure, you can always get a free pass, so you go try it out, see if you like it and join!*Staff members are nice and friendly, when you join and get the membership to get access to any club. *They give you 2PT free sessions to get started.

This is the worst gym I’ve ever experienced in my entire life. I wouldn’t recommend it. I’d join a different gym. All good life care about is getting money. They don’t show customer care at all- it’s all just fake. I was never shown how to use the machines, that was an extra cost. I ended up in hospital, and couldn’t attend work, and the gym, and they kept ringing looking for payments, I paid 100 dollars for that time despite giving them a medical certificate for the dates included. Then they text again to say my account was overdue. I called to say if paired and somehow there was another 15 dollars charge. They make it difficult for people to cancel contracts and I feel scammed. I certainly wouldn’t recommend this gym, it’s got poor customer service and clearly only cares about money