Glenaire Cottages

I would have given it a 5 star but the owner needs work. He was nice but she was different. She called me to see when I was showing, if it was only me coming and when I said it was just me and my dog the fights was on. When booking it did not show where the extra fees for dogs. I am from the US and they always charge for the fee at check out. They said I had to go to their web site to see it. So, I guess I have to hunt for ALL the fees or else. It did see extra charges for extra people but not dog fee. Her excuse she did not have enough room on bookit to put it. Then wanted to know what breed the dog was and precede on telling me that a different dog from a different renter kill a sheep and hurt one. She was also worried my dog might hurt the leather couch. I asked why did she call to see when I was coming and she said you did not confirm. I told her I got a email, it said confirmed conformation number, pin and nothing about I had to call. She did not know what the pin was. I figure to put into the house to open the door. (that was it) I also asked is it 1,2,3 or A,B,C and she said let me see what one your are in and said the name but did not say that each cottage is named and yours is ... Also, I tried to tell her I am a ranch girl, born and raised. Tried to tell her my experience. So, I felt like I better get there soon because she call. I arrived and showed the confirmed email with no dog fee. It does say No events and not smoking but when you get there, there is an ash tray in the cottage. (oxymoron??) I also had to hear about the dog and sheep ex. again. I did say my dog doesn't have back claws. The owner said I see claws on her with a nasty way and then said I guess I should go and stop arguing with the guests. Well these is one guest you will not have again. I took pictures before I left for me insurance. Just encase!! I have been in the serves industry for 33 years, ran a business for 25 year and have a Bachelors in business management, (constrictions in hospitality). I am an expert and these is not the way to treat people. Word of mouth can be your best or your worst advertisement.

The cleanest/ well maintained cottage we’ve ever stayed !! Pets are welcome

We fell in love with Glenaire Cottages and the owners Neil and Bo! Geoff and I can honestly say that our time here has been the highlight of our entire 1.5years in Australia. They are perfectly located on the Great Ocean Road, within walking distance to the nearest beach. Some of Victoria’s most incredible waterfalls are within a 30min drive. Neil and Bo went above and beyond as our hosts. They took us boating, leant us their fishing gear, Bo even took me horseback riding! I could not have dreamed of a better getaway! We loved it so much that we extended our stay :)I can’t recommend them enough.

If you're looking for some r&r, we highly recommend booking a cottage here. We loved the amazing countryside views, abundance of wildlife we saw (including a koala and her joey!), indoor fireplace, outdoor BBQ and spa with a view. Neil and Bo were incredibly hospitable hosts and we thank them so much for having us. Until next time!

The cabin we stayed in was very nice, clean and homely. There is everything you could need in terms of amenities provided. The views are spectacular and you can sit in the spa on the deck and overlook the countryside and ocean. It's a great place to getaway with family and friends.

lovely Motel, family owned business. Very clean and well presented cottages. Bed was very comfortable. The best bathrooms in any motel I've been in. It is on really good location. there were so many birds and you can feed them by hand. Lovely owners and very helpful on tourist spots around. Good value for price. Would recommend for a comfortable stay.

We had an amazing stay in the Top House- what a place. The view, the home, the service was awesome, would be back in a heart beat. The owners Bek and Sev are such wonderfulpeople, they made our stay effortless and so comfortable . The property is so lush, neat and is on the top of the hill where the atmosphere automatically disconnects you from our everyday life. We brought our 3 kids, and for the days we stayed did not see them all day , they ran around the property, went for walks and explore the wildlife. This place is a hidden gem, cannot wait to get back here again. Thank you so much Bek & Sev we will be definitely telling everyone about our experience.

Top House was a top house! Wish we'd booked more nights - it was that great.Views to die for, quiet, mud brick, fantastic fireplace, really comfy armchairs, superb kitchen, bush setting wildlife, serenity. Could not ask for more.

Its been a pleasant and relaxing experience. I stayed in Forest view cottage and I must admit it felt like a different world to me. So close to nature. Kids loved feeding birds by hand. Cottage is in very good and clean condition. I usually get very picky about the bedding but Cottage had pretty nice and comfortable beds. So many places to visit nearby. River, Johanna beach, Twelve Apostles etc. are quite close by. Kitchen had all the items you might need for cooking, all you need to take is groceries with you. honestly, I am desperate to go back for a relaxing time :)