South Pacific Health Clubs Williamstown

Loved my time at this gym. A good variety in classes including reformer Pilates and a friendly community.

I've never posted a complaint before .Gym membership keeps increasing but classes are overfull and we are all sick of missing out and competing for our favourite workouts At least 20 people on the waiting lists each week for the popular classes. Management are very aware but instead of adding extra classes seem determined to ignore all complaints grrr !!!

I have absolutely loved my experience at this gym! It has such a great vibe and the staff create a great atmosphere. I really like that there is a huge variety of classes, my favourite is pilates reformer. The gym itself is huge and allows so much space for free weights and pin loaded machines. I never have to wait for a treadmill. I also love the space, because you never feel crowded or in competition for a piece of equipment. I have also enjoyed my time with the PTs, they are very knowledgeable.I have always been greeted walking in and when leaving. Shaye the manager has such an amzing attitude and has made my time at the gym really enjoyable.

Old and broken equipment that is seldom serviced and repaired, cleaning of them is DIY, inadequate ventilation makes working-out uncomfortable even in winter and especially in summer, windows never cleaned, half the lighting doesn't work, seriously disengaged and unorganised staff offer poor customer service, music turned off up to 35 minutes before closing to suggest you f##k off because you're not wanted here, but ONLY TOO WILLING TO KEEP CHARGING YOU, PLUS A $15 FINE IF YOUR UNANNOUNCED, ONCE-ONLY ATTEMPT AT A DIRECT DEBIT IS DECLINED. (It doesn't cost you $15 for the receptionist to attempt to punch a few buttons on the EFTPOS unit again a couple of days later.)

I joined up this Winter to get in shape for Summer.This gym has such a great vibe with high quality equipment and such large spacious studios with lots of natural light including views of the park and bay. Leanne greets you on reception and is always friendly and upbeat, Shaye keeps things fun with heaps of competitions, prizes and member engagement. A huge safe car park and so different from my last gym which was just a warehouse down an industrial estate. Love it!!!

I love how much space this gym has. I never have to wait for equipment and there is such a variety of weights. Always welcomed by the staff at the front desk, which is so nice and something that you don't get everywhere. The boss lady Shaye has created a great gym atmosphere.

I’ve been a member of this club for the past 15 years, friendly atmosphere with some awesome instructors and classes. However, Leanne is by far the bestest receptionist in the history of the club! Go team Williamstown.

Really disappointing that this gym doesn't honour customer honesty. Do NOT sign up for their direct debit payments and especially don't let your children sign up. After thinking they had cancelled their membership and not having local bank access due to being overseas for an extended period, it wasn't enough to explain the situation, write emails, go through the cancellation process to provd that she had thought and she had been told that her memvership was cancelled by a staff member, and point out that she hadn't used the gym for more than 6 months - no couldn't possibly believe the customer, better to just take their money and let them spread the word - beware, no customer loyalty here, all about getting your money and Happy to loose customers. Plenty of other gyms out there that offer better customer service and experience.