Clark Rubber Townsville

We brought one of there leisure spa from them 2 years ago and we have had nothing but problems . Clarke rubber sold us pool chemicals to put in the spa which caused the spa components to break down causing leaks, they had replaced some of the fixtures and fittings. We are still having problems with the spa and it is nearly 3 months and the spa has not been fixed again. We are constanly onto the supplier and clarke rubber but with no success. They blame the Virus for the parts not being in aust. But I can get the part in Aust on the net. I would certainly not recommend dealing with Clarke Rubber and there Spa's that they sell. There is no customer service they keep duck shoving the problem. There is no qualified person at Clarke Rubber to deal with the problems. We had asked for them to take the spa away and replace it but they will not. That was in the first 3 months of having it. They do not keep parts in the store and they do not get anything over night by frieght they actually walk it up from Melbourne it takes so long. Please do not buy a liesure spa you will be sorry. Yvonne

Unhelpful, rude , and as a member I just cancelled it, also black listed them. Always bought there support local , but no more.

On behalf of my mother, thank you for your help and service this morning when she bought a memory foam pillow and neck roll.Both are working well and she thanks you for your service

I had an fabulous experience shopping here. The staff were amazing, particularly the manager. Would highly recommend. I had a slight problem with one of the purchases and it was remedied in no time. Cannot praise Clarke Rubber in Garbutt enough. Thank you.

Publicly kicked out by management for not wearing a mask as I have medical reasons and asked if I was double vaccinated.Take you money elsewhere this place medically discriminates against the Public.

Ordered part 6/6 no contact. Went in store 7/7 and located part now on shelf. Asked why no contact made. No reason given .told I was to be contacted by management next day. No contact made againCalled store direct and it rang out twice. All round poor service

Staff is not knowledgabel about what they sell, especially the youg ones seem to care about just getting paid. Regrettably, we have been conned to purchase a second Dunlop mattress that just after 10 days of sleep on lost its rebound and looks like a pancake. That is another $250 wasted on a presumably superiror product. Waste of money and probably time.

Had what's I wanted and very helpful staff